Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a reception hall are on-site. Housekeeping is available on request.
The Craven Hotel offers 39 accommodations with a hairdryer and free toiletries. This London hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
During your stay at The Craven Hotel, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
Within a 10-minute walk of Hyde Park and Kensington Gardens
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.
This 3-star London hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
2 buildings
4 floors
Reception hall
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
More
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Craven Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property is also known as
Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London
The Craven Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 38 out of 634 reviews
10 - Excellent
38
Rating 8 - Good. 109 out of 634 reviews
8 - Good
109
Rating 6 - Okay. 150 out of 634 reviews
6 - Okay
150
Rating 4 - Poor. 166 out of 634 reviews
4 - Poor
166
Rating 2 - Terrible. 171 out of 634 reviews
2 - Terrible
171
5.8/10
Cleanliness
6.2/10
Staff & service
4.0/10
Amenities
4.8/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Matthew
8 Mar 2026
Liked: Staff & service
Fantastic location, basic cleanliness just like an average house, plenty of shops and transport, helpful and friendly staff.
Not worth the money in which they charge! Room was very small and very dated! For what we needed the only good thing was its location
Sarah
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Mark
25 Feb 2026
Cheap and quiet hotel. Room could do with a refresh, and tv didn’t work. Mattress could also do with being replaced. For a one night stay it was ok.
Mark
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Lauren
15 Mar 2026
Disliked: Cleanliness, amenities
Good location. No staff was present when I arrived to check in. Room was in fine condition. Garbage was left behind the bed, inbetween the bed and the window. No toilet paper or hand soap in the bathroom.
Lauren
Stayed 2 nights in Mar 2026
Verified
6/10 Okay
Helen
6 Nov 2025
Staff were lovely and friendly, we even got a room upgrade which was super kind.
Dirty. Bugs in the window. One of the grossest places I’ve stayed. Still trying to get a refund. Avoid this place!
Luke
Stayed 1 night in Mar 2026
Verified
2/10 Terrible
Jeena
1 Feb 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
Fruit flies in my room. Drafty, Outdated. Not a place you would want to stay for a week or longer.
Jeena
Stayed 2 nights in Jan 2026
Verified
2/10 Terrible
Levi
11 Mar 2026
Disliked: Cleanliness, staff & service, amenities
When I arrived at the hotel and went into my room it was filled with black mould which I find a serious health and safety hazard especially for an establishment where you’d have people pay to stay. This is completely unacceptable and I will be dealing with this properly.
Levi
Stayed 1 night in Mar 2026
Verified
6/10 Okay
Ewan
23 Oct 2025
Liked: Staff & service
The room was very economical which was why we choose it.
Absolutely wonderful! Situated in a beautiful, great location, near transportation, numerous dining options. My favorite aspect of it is that it’s near Hyde park!
If I were 20 years old again and traveling with friends, this hotel would have been fine. The rooms were extremely small and I couldn't even turn around in the shower. Young people wouldn't mind; I did.
Bethe
Stayed 2 nights in Nov 2025
Verified
4/10 Poor
Adrian
4 Feb 2026
Liked: Staff & service
Disliked: Amenities
Room small but almost every fixture and fitting was damaged. The shower had NO hot water , only the tink sink water was hot. TV remote control only worked now and then and was damaged. Sheets were clean and location good and staff friendly but maintenance very poor!
Adrian
Stayed 1 night in Jan 2026
Verified
4/10 Poor
atsushi
6 Nov 2025
Disliked: Staff & service, amenities
Nothing to like about.
Just cheap.
Premier Inn was right beside Paddington for almost same price.
This hotel was basic, but lacking in comfort. The radiator in the room had the heating turned up to max, with the adjuster knob broken off so there was no way to turn it down. The window was open the entire night but this made no difference. Window was covered in plastic blind which was made from tarpaulin-like material. Toilet seat had fallen off, electric sockets didn't work and the carpet looked like it hadn't been vacuumed in weeks.
Pillows were very uncomfortable and I was awakened 4 times during the night by other guests banging on the door looking for their rooms.
In short - I'll never stay here again and advise others to book elsewhere.
Mark
Stayed 1 night in Mar 2026
Verified
4/10 Poor
Kristin
15 Dec 2025
Disliked: Cleanliness, amenities
Dirty room!
Kristin
Stayed 3 nights in Dec 2025
Verified
4/10 Poor
Jessy
6 Nov 2025
Liked: Staff & service
Disliked: Cleanliness
The receptionist was really nice but the rooms are very small and mouldy. The beds are weak and there were stains on the walls and ceilings.