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The Cumberland, London

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Cocktail bar
Creator video - submitted by Fancy Nanc-ista
Reception
Executive King Room (With Executive Club Lounge Access) | Room amenity
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

8.8 out of 10
Excellent
(37 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Room amenity

Classic Double Room

8.6 out of 10
Excellent
(67 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

8.4 out of 10
Very good
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

8.6 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park View Room

Park View Room | Park view

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive Club Lounge Access)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Star Suite

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Park View Room

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Property entrance
The Marble Arch Hotel, by Thistle
London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,085 reviews
The price is CHF 206
includes taxes & fees
31 May - 1 Jun
The Marble Arch Hotel, by Thistle

About this property

The Cumberland, London

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Change of towels is available on request
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Frameless Immersive Art Experience and 4 minutes on foot from Hyde Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Gordon Ramsay Hell's Kitc – On-site restaurant.
Lirica – On-site restaurant. Open daily.
SOUND Bar – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1075 out of 1862 reviews
Rating 8 - Good. 486 out of 1862 reviews
Rating 6 - Okay. 192 out of 1862 reviews
Rating 4 - Poor. 51 out of 1862 reviews
Rating 2 - Terrible. 58 out of 1862 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Stayed 1 night in Feb 2026

6/10 Okay

Adam

Travelled with family and small children
Liked: Cleanliness, amenities
Suite Room was large and the extras of complimentary mini bar was a hice touch, but room was not finished to a high standard, scratchs and dents on door frames and bath panel was just a bit of wood glued on and thaf fit. Shower was small and temperamental.
Stayed 1 night in Feb 2026

10/10 Excellent

Iain, Ipswich

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff. Spacious, well appointed and clean room. Good selection on buffet breakfast. Good value for a Central London overnight stay and just round the corner from Marble Arch tube station so easy transport links.
Stayed 1 night in Feb 2026

10/10 Excellent

Gunnar Reynir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was perfect for me and my son,the staff was wonderful
Stayed 6 nights in Feb 2026

10/10 Excellent

Rachael

Stayed 2 nights in Feb 2026

10/10 Excellent

Mohamed

Stayed 2 nights in Feb 2026

10/10 Excellent

Charlotte

Stayed 2 nights in Feb 2026

10/10 Excellent

Jeanine

Stayed 1 night in Feb 2026

10/10 Excellent

Mikayla

Stayed 1 night in Feb 2026

8/10 Good

Waleed

Travelled with family
The hotel services have deteriorated. Very tight bathrooms , not comfortable beds but this was the case whether it was a single room or for a family. However , the location is great and convenient
Stayed 6 nights in Dec 2025

10/10 Excellent

Malcolm

Stayed 2 nights in Feb 2026

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2026

8/10 Good

Denise

Stayed 1 night in Feb 2026

10/10 Excellent

Bianca

Stayed 3 nights in Feb 2026

10/10 Excellent

Micaela

Stayed 1 night in Feb 2026

10/10 Excellent

Paul, Earl Shilton

Stayed 1 night in Feb 2026

6/10 Okay

Gayle

Liked: Cleanliness
Disliked: Staff & service, amenities
Lovely room but the service was very poor. We splashed out on a suite for my birthday and despite being assured that our mini bar would be restocked promptly after they forgot on our first day, it never was. We asked about it twice a day and received the same response that it would be stocked immediately- didn’t happen. This, despite the fact they had dozens of staff milling about in reception doing nothing! We paid for breakfast when we arrived but somehow that never got communicated to the staff on the desk at the buffet. The very rude lady made us feel like criminals as we we’re basically accused of trying to steal breakfast- we were kept waiting whilst she finished a call to someone (on an entirely different matter) before she could be bothered to sort it out. The VIP room closes at 10pm which means you can never use it after the theatre which is quite poor. Would be nice to have a wider range of music in the bar too; the music in the evenings was dreadful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Baaba

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to be
Stayed 6 nights in Feb 2026

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Large clean room. Friendly staff
Stayed 1 night in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

david

Stayed 1 night in Feb 2026

6/10 Okay

FLORDELIZA

Travelled with family
Disliked: Cleanliness
The lobby had too many smokers. It was the smoke that welcomed us the moment we arrived. Disappointing first impression and I believe this can be controlled for better consideration to non- smokers. The room was in good condition except the bathroom tub was not gleaming clean to be used for soaking. It was evident when I used my clorox wipes to clean it and it turned brown so I did not dare using it at all which was a waste because I specifically requested a tub to be used after my family's long travel. Plus, the toilet paper holder was cheap, too light to stand on it's own that it kept falling on the floor which was a bothersome and unhygenic and it was already rusty. I feel this little thing did not belong at all with whatever concept Cumberland is trying to pull. The lighting system is too complicated to remember which switch works for each light. There were just too many switches. But one thing we appreciate was the complimentary bar drinks and snacks. Also, the buffet bfast we ordered was great for its value. Location is good being close to Marble Arch and shopping at Selfridges.
Stayed 2 nights in Feb 2026

8/10 Good

Aribidesi, Oakville

Stayed 2 nights in Feb 2026