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The Pilot

3.5 star property

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Photo gallery for The Pilot

Breakfast, lunch and dinner served
Cabin (Captain) | Premium bedding, desk, iron/ironing board, free WiFi
Property entrance
Rooftop terrace
Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
68 River Way, London, England, SE10 0BE
  • Place, Thames Path
    ‪3 min walk‬
  • Place, Greenwich Peninsula Ecology Park
    ‪6 min walk‬
  • Place, The Arena
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪103 min drive‬

Room options

View all photos for Cabin (Captain)

Cabin (Captain) | Premium bedding, desk, iron/ironing board, free WiFi

Cabin (Captain)

8.8 out of 10
Excellent
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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The price is CHF 74
includes taxes & fees
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About this property

The Pilot

A restaurant, a bar/lounge and free newspapers are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
The Pilot offers 10 air-conditioned accommodations with espresso makers and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This London inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Pilot. During your stay, you're just a quick walk from The Arena. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Pilot Inn
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from The Arena and 10 minutes from London Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Pilot. Self parking is free.

This 3.5-star London inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Pilot Inn – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pilot Inn

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance.

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Pilot Inn London
Pilot London
Pilot Inn
Pilot Hotel London
The Pilot London, England
The Pilot London
The Pilot Inn
The Pilot London
The Pilot Inn London

The Pilot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 369 out of 535 reviews
Rating 8 - Good. 119 out of 535 reviews
Rating 6 - Okay. 31 out of 535 reviews
Rating 4 - Poor. 11 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely cosy hotel with a Banging breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities
The very best location The very best car park The very best welcome The very best room shower and bed The very best pub food and breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities
Room was great, complimentary breakfast was excellent, and the staff was super nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Friendly, great location. Clean and good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Lovely rooms, easy walking distance to the o2. Would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic very happy with room.breakfast was lovely.we had steak for evening meal which was delicious.all staff were very nice &polite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
Really pleased with my stay the staff were really good. The accommodation was also very good clean warm and well equipped. Breakfast was very good and the service was great and it starts at 7am. I would recommend this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great room, great service, powerful shower and excellent breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Friendly staff and lovely rooms. Great location for the O2.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ashvinbhai

Spotless room .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the O2
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - friendly staff and lovely food and breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional building 10 mins from O2 arena. Friendly helpful staff despite how busy they were. Good food and very comfortable rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, property conditions & facilities
Good location, lovely staff and excellent value
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There full English was cooked lovely, no grease on the plate. The food was piping hot and the bacon was thick cut with a very slight smokiness to it. The eggs were poached, golden yolks and runny
Stayed 1 night in Jan 2026
Verified

6/10 Okay

pauline

Liked: Staff & service, property conditions & facilities
Excellent location for O2 venue, which is why we chose this establishment. Staff were friendly and helpful. Evening meal at the pub was 'nice' although portion size was not too generous. Room was very small (superior double) en-suite facilities were also tiny. Stairway and corridors leading to the rooms are narrow and steep (we were on the 3rd floor). Did not experience noise from the pub or road, this may not be the case in summer as there is many outside/rooftop tables.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Characterful premises, with comfortable well-equipped accommodation. Food at both dinner and breakfast was excellent. The staff were helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tersia

Excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent range of foods, especially the choice of teas. Thanks to Danny who seemed to go further than necessary to make my stay as pleasant as possible. Thank you guys, will definitely be returning as well as telling my friends about my stay. Have a wonderful new year.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Really convenient for O2 which is why we booked. 8min easy walk. Lovely boutique room, great view (no 10). Comfy bed, top notch facilities. Friendly and helpful staff. Great breakfast and FREE parking for 36hours.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very nice and helpful. Food was very good, especially the breakfast. Room was well equipped, clean and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms above a pub but lovely. No issue with noise and only 10 mins walk to the O2 arena. The staff were lovely and couldnt be more helpful. Thoroughly recommend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find, superb location for O2, Excel, great pub, lovely room and friendly staff, will be using again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Loved this little hotel. Staff was helpful and friendly. Restaurant food was delicious and the rooms were really clean and comfortable. I would definitely be back again. Thank you :)
Stayed 1 night in Nov 2025