Firstly the room had no heating, as it was broken, and they did not inform us, it has been down for 2 weeks! Secondly, they supplied a very dangerous heater with no feet, so it would have burnt the carpet and caused a fire if we'd turned it on. The shower door was hanging off and grubby, and finally at midnight the fire alarm went off, and nobody came to check or apologise. However we did get a full refund. I certainly would not recommend this place.