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Westow House - London Crystal Palace

3.5 star property

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Photo gallery for Westow House - London Crystal Palace

A restaurant interior with brick walls, wooden tables, and leather booths.
A neatly made bed with white linens and two towels folded at the foot.
A building with a sign reading "WESTOWHOUSE" above the entrance.
A plate of pancakes with bacon and syrup being poured from a mug.
The exterior of Westow House, featuring a classic architectural style with prominent columns and a welcoming entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Westow Hill, London, England, SE19 1TX
  • Place, Crystal Palace Park
    ‪1 min walk‬
  • Place, Crystal Palace Museum
    ‪2 min walk‬
  • Place, Crystal Palace National Sports Centre
    ‪7 min walk‬
  • Airport, London (LCY-London City)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a window with curtains, and floral wallpaper.

Standard Double Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, each with white linens and pillows, and a headboard with a tufted design. There are bedside lamps on wooden nightstands, and a painting on the wall.

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a large bed, a chair, a couch, and a radiator.

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a chair, a radiator, and a window with curtains.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Westow House - London Crystal Palace

Along with a restaurant, this smoke-free inn has a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include express check-out.
Air-conditioned accommodation at Westow House - London Crystal Palace offers minibars and espresso makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Westow House - London Crystal Palace, you're just a quick walk from Crystal Palace Park. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Steps from Crystal Palace Park and 6 minutes by car from Dulwich Picture Gallery
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Westow House - London Crystal Palace also features laundry facilities and express check-out.

This 3.5-star London inn is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Westow House Pub – On-site pub. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Westow House Pub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.00 for adults and from GBP 17.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Westow House Aparthotel London
Westow House London
Aparthotel Westow House London
London Westow House Aparthotel
Aparthotel Westow House
Westow House Aparthotel
Westow House Inn
Westow House London
Westow House Inn London

Westow House - London Crystal Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 129 reviews
Rating 8 - Good. 22 out of 129 reviews
Rating 6 - Okay. 8 out of 129 reviews
Rating 4 - Poor. 3 out of 129 reviews
Rating 2 - Terrible. 0 out of 129 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment highly recommended
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff and food were incredible
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catherine

Loved our stay in this hotel, would definitely stay again. The restaurant was also fantastic and will eat there again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gillian

Lovely hotel in perfect location in Crystal Palace. Staff helpful and pleasant. Nice atmosphere in the bar.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay, good decor in room great breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need for parking as we came by Uber. Highly recommend Breakfast Bloody Marys and the brunch menu was excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Good location - perfect for short stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good excellent experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. Feels very luxurious. Beautifully decorated rooms. Lovely staff. Great food in the pub.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a nice spot to spend the night before a palace game. Food was solid, service was EXCELLENT. Parking was a bit trickier than we expected but doable. Rooms were clean and bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay , excellent Sunday roast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gwendolyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the place and the staff was amazing!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities
Good location, nice rooms and good breakfast. Recommend strongly!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

A lovely place to stay; clean, good food, pleasant and efficient staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Rooms clean and food good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely wobderful place
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Nice atmosphere, friendly staff,good breakfast.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Sharn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay in a brilliant location. The most comfortable bed I've ever slept in, a really well-equipped room and all-round a lovely trip.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th stay here and it has become a bit of a favourite. The Deluxe rooms are lovely and well appointed. Will return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient for us since our daughter lives nearby. Also, close to a bus and train station so easy to get to downtown London. Lots of places to eat and drink nearby.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Suchata

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect position to enjoy Crustal Palace. Great value as well!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking in, helpful & friendly staff, delicious breakfast. Unfortunately we couldn’t access the Wi-Fi, but otherwise we had a great stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Steve

Great place to stay, rooms lovely and comfortable and a breakfast to die for. Thank you for a great weekend
Stayed 2 nights in Oct 2025