6/10 Okay
April R.
12 Oct 2025
Home is dated but clean, lovely surroundings and well stocked. When I messaged about checking in the early the response didn't make sense - host implied I should ask the cleaners but no contact info was given. Asked for a phone number but was responded to. Was dealing with a major migraine so we went to property an hour early hoping it would be ready. No one was there but cleaning products were out. So we left for an hour until 4pm (check in). At 4, cleaner was there, her family was watching the TV and no rooms were ready. We sat outside in the wind for 15 minutes till one room was ready. 74 year old mom waiting in the car. Cleaner took until 4:40pm to finish - all the whole tv is cranked. Told host who said cleaner likely was doing the best they can. Communication would have helped and honoring the check in time in the contract. I assumed we would have been credited somewhat as this did really mess up our day but nothing was offered. I recommend confirming the rental is ready at the promised time.
April R.
Stayed 2 nights in Oct 2025















