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Residence Inn Marriott Palo Alto Los Altos

3.0 star property

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Photo gallery for Residence Inn Marriott Palo Alto Los Altos

Terrace/patio
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4460 El Camino Real, Los Altos, CA, 94022
  • Place, San Antonio Shopping Center
    ‪10 min walk‬
  • Place, San Andreas Fault Trail
    ‪16 min walk‬
  • Place, Rengstorff Park
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

39-inch TV with digital channels, pay films

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 39-inch TV with digital channels, pay films

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn Marriott Palo Alto Los Altos

Hotel with free breakfast, steps from Silicon Valley
An outdoor pool, a fitness centre and an outdoor tennis court are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre. Housekeeping is available once per stay.
Residence Inn Marriott Palo Alto Los Altos offers 156 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium digital channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Los Altos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Marriott Palo Alto Los Altos. During your stay, you're just a quick walk from Silicon Valley. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes an outdoor tennis court and a gym
  • Steps from Silicon Valley and 8 minutes by car from Stanford University
  • Pets welcome for a fee (restrictions apply)
Residence Inn Marriott Palo Alto Los Altos offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn Marriott Palo Alto Los Altos also features barbecue grills, a picnic area, and coffee/tea in common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Los Altos hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos
Hotel Residence Inn Marriott Palo Alto Los Altos Los Altos
Hotel Residence Inn Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto
Los Altos Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Hotel
Marriott Palo Alto Los Altos
Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel Los Altos

Reviews

Residence Inn Marriott Palo Alto Los Altos Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 433 reviews
Rating 8 - Good. 104 out of 433 reviews
Rating 6 - Okay. 41 out of 433 reviews
Rating 4 - Poor. 24 out of 433 reviews
Rating 2 - Terrible. 18 out of 433 reviews

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

moses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the room, staff and breakfast. I did not like being in 2nd building.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great, the pillows were fluffy.
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Staff & service, amenities
Here is a version you can post that is professional, to the point, and doesn't require a name: I am writing to express my dissatisfaction with the service I received from the front desk staff, particularly the representative who was working. Her demeanor was completely unprofessional and unwelcoming. When I tried to ask a question, she responded with heavy breathing and long, unprofessional pauses ("uhhhs"), making the interaction feel awkward and rude. The front desk staff lacked basic customer service skills and manners. To be frank, I have received better service at a fast-food drive-thru. This kind of service reflects poorly on your business, and I hope it will be addressed to prevent future negative customer experiences.
Stayed 1 night in Aug 2025

10/10 Excellent

patricia

Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok. Many dead cellphone signals spots across the property
Stayed 1 night in Jul 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
My husband is a patient at stanford hospital. I think for a ling term stay should be discounted.
Stayed 5 nights in Jul 2025

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before, so decided to stay again. The property is nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the property, from staff to breakfast. Ny kudos to the lady that was diubg breakfast by her self making sure wveryone was feed. She was very attentive abd nade sure nothing was enpty for guest to get . My only complaint was not having enough towels at the swinming area took about 45 min to hour to get some towels.
Stayed 1 night in Jun 2025

10/10 Excellent

christine

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy, Vallejo

Stayed 1 night in May 2025

10/10 Excellent

Taeler

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Abel

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Rick

Good
Stayed 3 nights in Jun 2025

6/10 Okay

Carol

Dirty coffee machine. Not as close to airport as advertised. Fire hose water pressure - almost bruising. Sketchy area. Comfortable bed
Stayed 2 nights in May 2025

10/10 Excellent

humberto

Liked: Cleanliness, property conditions & facilities
Was clean, quiet, nice area , love the room setting
Stayed 1 night in Jun 2025

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like friendly personal, very clean, very good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Serah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful vacation to stay in such a beautiful place thank you to you and your team for everything that you did to make my visit a wonderful stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaista Fathima

Stayed 3 nights in Jun 2025

8/10 Good

leon F

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This property is nice, has a great location, and is quiet. Check-in was excellent. However, it seems to be understaffed. We tried to get some towels, but received no answer, so we had to ask for them in person at the front desk. Additionally, housekeeping room cleaning was minimal; they missed one day, even though we had requested it, and the carpets were dirty.
Stayed 4 nights in Jun 2025