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Residence Inn Marriott Palo Alto Los Altos

3.0 star property

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Photo gallery for Residence Inn Marriott Palo Alto Los Altos

Terrace/patio
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4460 El Camino Real, Los Altos, CA, 94022
  • Palo Alto VA Hospital
    ‪5 min drive‬
  • Stanford University
    ‪7 min drive‬
  • Stanford University Medical Center
    ‪11 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

39-inch TV with digital channels, pay films

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(25 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 39-inch TV with digital channels, pay films

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • 74 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • 74 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn Marriott Palo Alto Los Altos

Hotel in Los Altos with free breakfast and fitness centre
An outdoor pool, a fitness centre and an outdoor tennis court are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre. Housekeeping is available once per stay.
Residence Inn Marriott Palo Alto Los Altos offers 156 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with premium digital channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Los Altos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Marriott Palo Alto Los Altos. During your stay, you're just a quick walk from San Antonio Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes an outdoor tennis court and a gym
  • 8 minutes by car from Stanford University and 13 minutes from San Francisco Bay
  • Pets welcome for a fee (restrictions apply)
Residence Inn Marriott Palo Alto Los Altos offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn Marriott Palo Alto Los Altos also features barbecue grills, a picnic area, and coffee/tea in common area. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Los Altos hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos
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Hotel Residence Inn Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
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Los Altos Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Hotel
Marriott Palo Alto Los Altos
Marriott Palo Alto Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel
Residence Inn Marriott Palo Alto Los Altos Los Altos
Residence Inn Marriott Palo Alto Los Altos Hotel Los Altos

Residence Inn Marriott Palo Alto Los Altos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 410 reviews
Rating 8 - Good. 98 out of 410 reviews
Rating 6 - Okay. 41 out of 410 reviews
Rating 4 - Poor. 23 out of 410 reviews
Rating 2 - Terrible. 17 out of 410 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alireza

Stayed 1 night in May 2025

10/10 Excellent

Elke

Stayed 1 night in May 2025

10/10 Excellent

Sue Lin

Stayed 1 night in May 2025

10/10 Excellent

Rasheed

Stayed 3 nights in May 2025

10/10 Excellent

Jazy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town to see new grandson

Mostly for the pool and breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Basak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite, big rooms, I enjoyed my stay!
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Stayed 2 nights in May 2025

10/10 Excellent

sanford

Liked: Cleanliness, staff & service, room comfort

Would choose again.

Nice property. Easy parking. BBQ grills, large fire pit, large pool, sport court and laundry machines available for guest use. Breakfast included. Kitchenettes and comfortable sofa sleepers. First time at a Residence Inn. Would choose again.
Stayed 2 nights in May 2025

10/10 Excellent

Deborah L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and breakfast was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Syed Muhammad Arij

.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Really comfortable hotel. Very nice staff. Breakfast is really good compared to the Residence Inn in Mountain View/Los Altos. Most rooms i think are updated now.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Very friendly front desk staff. Nice buffet breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Hotel need real renovation and better housekeeping

Positive: Great location, Spacious rooms with full kitchen Negative: The hotel website state that it was fully renovated in 2024. They probably did some touchups but overall the hotel is outdated: very noisy and dysfunctional AC, old showers, old carpets, old appliances, old and small towels. Service: front desk staff are very nice. Housekeeping (brief refresh) is only once in two days and "cleaning" once a week. The room did not feel clean. For the price we paid we expected better Housekeeping.
Stayed 28 nights in Feb 2025

10/10 Excellent

Lydmila, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One bedroom suite is an excellent accommodation. The staff is extremely helpful. This is a perfect place for an extended stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

I like this hotel a lot. I always stay here when I am traveling to the Palo Alto area.
Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

6/10 Okay

Maan

Travelled with family
Liked: Staff & service
Bad smell in the entrance hall from the back door to the room destroyer and elevator, it was like old carpet smell
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

My stay at this property was good. It is one of the hotels I always pick to stay at when in the area.
Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Disliked: Cleanliness, property conditions & facilities
Hot tub didn’t work
Stayed 4 nights in Dec 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with a wonderful staff. It has a good location.
Stayed 1 night in Dec 2024