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AC Hotel Pasadena

4.0 star property
VIP Access

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Photo gallery for AC Hotel Pasadena

2 bars/lounges, cocktail bar
Exterior
Reception
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 S MADISON AVE, Pasadena, CA, 91101
  • Place, Pasadena Playhouse
    ‪2 min walk‬
  • Place, Pasadena Convention Center
    ‪7 min walk‬
  • Place, California Institute of Technology
    ‪13 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds, City View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Studio Suite, 1 King Bed, Balcony (View)

Studio Suite, 1 King Bed, Balcony (View) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Balcony (View)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Queen Beds, Courtyard View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Hearing Accessible)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel Pasadena

Hotel with 2 restaurants, steps from Pasadena Playhouse
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
AC Hotel Pasadena offers 194 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch Smart televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at AC Hotel Pasadena, you're just a quick walk from Pasadena Playhouse. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Pasadena Playhouse and 9 minutes on foot from Pasadena Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A 24-hour health club, multilingual staff, and coffee/tea in common area are also featured at AC Hotel Pasadena. Parking is available for a fee.

This 4-star Pasadena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Lounge – On-site restaurant.
Rooftop – On-site cocktail bar. Open daily.
AC Kitchen – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge
  • Rooftop

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 800 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults and USD 30 to 30 for children
  • Valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 242 reviews
Rating 8 - Good. 40 out of 242 reviews
Rating 6 - Okay. 25 out of 242 reviews
Rating 4 - Poor. 11 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Macey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of old Pasadena. New hotel with clean, spacious rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Amberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Little disappointed that housekjeeping was only every other day. When you pay this much for 3 night stay a daily refresh and towel service should be expected. They came on my last day which isn't very helpful. Not sure that I will be back
Stayed 1 night in Oct 2025

6/10 Okay

Karin

Travelled with family
Liked: Cleanliness, staff & service
My daughter and I stayed for two nights to attend a concert at the Rose Bowl Stadium. It was an excellent location to walk 20 minutes to the Parsons garage to connect with the free shuttle to the stadium. However, we had to change rooms due to a broken toilet, only to discover that the toilet was broken in the next room too but we managed with this particular challenge. The bathroom doors are made of glass and are barn door style which provides little privacy. This was an an issue for my daughter. The bed mattress was somewhat older in our second room which did not bode too well for my spinal arthritis. However, the staff were friendly enough when approached. We loved sitting in the lobby lounge and eating from their smaller menu which was delicious, or taking the food to our room. It made our schedule easier having this convenience. Breakfast is not worth the money but we had a fridge in our room so we brought in some of our own food and were able to get free tea/coffee from the lounge in the morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Osvaldo

Stayed 2 nights in Jul 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was very small which was shocking for the price we paid. I was disappointed with the menu for the rooftop bar when we arrived there. Would have liked more options. Also, when we checked in, we were told there was breakfast every morning, but come to find out it was $30/head for a very poor spread of food. Definitely not worth it and frustrating. No pool on site which is a bummer on hot days. Probably wouldn’t stay again for the price we paid. Not enough amenities like pool, spa or better restaurant to make me want to go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 1 night in Oct 2025

4/10 Poor

Harris

Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping never showed up even though hotel indicates every other day. In adequate bottled water in room too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give a shoutout to Roman for his excellent customer service when he checked us in at Nece at the breakfast bar. The amenities were spotless, and the hotel offered lovely lounging areas.
Stayed 2 nights in Oct 2025

6/10 Okay

Julianne

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Normally when I check out each week my bill is correct. Today my fault I failed to review and when I received the bill via email I was improperly charged valet parking and the wrong name was on my bill however it was my credit card that was being charged?? I tried to call the general manager and the automated system still says we will be openingg
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities

Good

I was very excited about this new hotel, however it was a bit off. It’s brand new and yet it’s lacked some thoughtfulness. The staff was lively! The rooms air conditioning rattled and the fridge and assembled closet/shelf unit rattled all night. I know this is a silly complaint to have, however if you need silence to sleep it might distract you.
Stayed 2 nights in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to restaurant's
Stayed 2 nights in Sep 2025

10/10 Excellent

Hasmik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ernesto is an asset to this hotel. Ernesto took the initiative and made my stay enjoyable. Ernesto took care of my concerns and I truly appreciate the service that he provided. Great new hotel. Thank you.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michal

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding employees. !! Views from room balcony.

What an outstanding three day stay at the AC hotel everyone from Marco, the hotels housekeeping manager to Anthony at the front desk to Vanessa at the breakfast table. Employees are top notch. It’s incredible because the hotel is relatively new. Rooms are clean and modern.
Stayed 3 nights in Sep 2025

2/10 Terrible

Lance

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were given a room on the second floor apparently above the bar and dining area. And the music was loud enough to be heard in the early morning hours and late the 2nd night. Since we only stayed 2 nights we did not ask for a room change
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael or Susan

Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Highlights were the hotel staff, the breakfast, the downstairs lounge, the same-floor water dispenser, the street parking a block away, the fitness center availability, presence of USB plugs in the room, easily configured Netflix. Room and fitness center were very clean. Very minor issues included: rooftop closing early (we were told at 10:30pm we couldn't have a drink as they were closing), room toilet tends to stay stuck in flush mode, the courtyard view is nothing to speak of, rooms can feel claustrophobic as they're on the smaller & darker side. What we'll remember: breakfast and close-by street parking free til 10am. If we look again for a hotel in the same area, we'll consider staying here again.
Stayed 2 nights in Sep 2025