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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Free daily cooked-to-order breakfast
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Pacific Railroad Museum
    ‪15 min walk‬
  • Place, Raging Waters
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Queen Room With Two Queen Beds

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 820 reviews
The price is CHF 117
includes taxes & fees
10 Feb - 11 Feb
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

Hotel in San Dimas with outdoor pool and free breakfast
An outdoor pool, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Best Western San Dimas Hotel & Suites. During your stay, you're just a quick walk from Swan Day Spa. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 6 minutes on foot from Swan Day Spa and a 1-minute drive from Pacific Railroad Museum
Best Western San Dimas Hotel & Suites offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Best Western San Dimas Hotel & Suites. Self parking is free.

This San Dimas hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
On-site venue – lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Abel

Stayed 4 nights in Nov 2025

4/10 Poor

Kristen L

Disliked: Cleanliness, amenities
The bed had bedbugs. I woke up with bites all over my ankles and lower part of my legs. Staff was excellent and so was the breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking lot and walkway had trash.
Stayed 2 nights in Oct 2025

2/10 Terrible

Riki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible no really for many reasons AVOID

I travel a lot and usually have been happy with Best Western. This place is THE WORST. When I checked in nobody was at the front desk for 30 minutes. I even called front desk and nobody answered. I finally checked in then at 3:30 in the morning there was a loud party in the room next to me that the front desk definitely heard. The next morning I asked to switch rooms and they did but the next morning there was a man by the pool Yelling profanity and threats. Wait it gets better. The next morning I asked if I could check out 1 day early. I was told to contact Hotels .com. I did that and the front desk told me YES. on check out I was told I would not get a refund I was lied to........ With so many OPTIONS Avoid this place
Stayed 6 nights in Oct 2025

2/10 Terrible

Marian

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

SALIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing,, nina at the front desk was helpful and very nice thanks, absolutely i will do it again
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

NATALIE

Stayed 1 night in Oct 2025

2/10 Terrible

David, DINUBA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
LIARS - I checked in a 8pm when o got to my room it only had one bed I had booked two queen size beds, I went back to the desk and he said I booked one king size bed. I showed him my reservation from Expedia where it clearly stated a standard room with two queen size beds. I was with a friend, he’s 78 and I’m 76 and we are not going to sleep in the same bed. He said they didn’t have anymore rooms with two beds and besides Expedia requested a room with one king size bed. We went round and round but he had no rooms with two beds. I ended up sleeping on pillows on the floor. I called Expedia in the morning and they confirmed they had requested what I booked, a standard room with two queen size beds. They called the hotel and the hotel admitted they (Expedia) booked the right room but they had ran out of those rooms (overbooked). I will never stay at this hotel again I will not stay where people lie straight face to you to cover their error and had total disregard for our comfort and what we reserved snd paid for!!! BEWARE these people should not be dealing with the public.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating for early check in, friendly staff and spacious 2 queen bedroom! Will definitely be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and spa
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Irma

Travelled with partner
There is no elevator. Not enough rooms for handicapped people. Also very limited in breakfast. Room not very clean
Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Liked: Cleanliness, room comfort
Room was clean and comfortable. One of the best free breakfasts. However there is no elevator and was drug paraphernalia in the back parking lot and people fighting in rooms late at night making it hard to sleep.
Stayed 4 nights in Oct 2025

8/10 Good

Cecilia, Bullhead City

Liked: Cleanliness, staff & service, property conditions & facilities
Best westerns are always very nice place
Stayed 2 nights in Sep 2025

2/10 Terrible

Colleen

Disliked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay, not bad for the price and very convenient freeway access which was our main priority. Our room had everything we needed, checking in and out was easy. The ONLY complaint I would make is that our room could probably use a new mattress. It felt like maybe the middle of it was not as firm as the rest causing that crater effect. That's all, other than that, I would stay here again if needed.
Stayed 1 night in Sep 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ignacio

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pool, staff, breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
I will be coming back
Stayed 1 night in Sep 2025

8/10 Good

Don

Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems well maintained
Stayed 1 night in Sep 2025