2/10 Terrible
Debra
Travelled with family
13 Apr 2025
Shower had dead bugs
Shower curtain had mold growing
Sink has low water pressure
Hair dryer sucks, handle got hot
No hand towel, just two washcloths & two small bath towels lacking in water absorption
Shower slicker than slick
Floors are filthy
Phone has no list of how to contact front desk or room numbers
Bedding was dirty, evidence bedding had not been changed from last guest(s)
Some child or someone periodically was screaming at nearly 11 pm
People kept going up/down the halls talking in loud voices, slamming doors and cursing at each other, expecting a fight to break out any moment - this kept on till close to 2 am.
Baseboard paint is peeling, there is white paint slapped around the a/c unit. Wood "furniture" needs to either be replaced or repainted.
Luggage holder has a strap missing.
Peephole is too high up on door.
Bathroom door had been repaired from what looked to have had a fist rammed through it
Paint peeling around the window
No extra protection bolt on entry door
No Kleenex provided. At least there was a spare roll of toilet paper
Disgusting to me. I didn't expect the Ritz Carlton, but it was awful.
I tossed all the towels and all of the bedding in the tub in the hopes they will be kind to the next unfortunate soul that takes the risk to stay there and wash the bedding.
Don't stay here, especially if you are a lady traveling alone. Believe me... Avoid this place like the plague. It takes a lot for me to complain. DON'T STAY HERE!
Debra
Stayed 1 night in Apr 2025