Iâm a Registered Nurse! I work twelve hours per day. When I got to this hotel the clerk stated that they donât normally âdealâ with hotel.com. I paid for my room reluctantly. I drove to my space to find a car parked in front of my assigned parking spot. There were men and a woman coming in and out of this one room all-night long. I saw a man smoking crack- through a tube in his van! One man was jumping another manâs car- which was very noisy! I was tired- I had worked twelve hours! The TV in the room was old and the remote did not work. I slept in my uniform with a hoodie on because I definitely did not trust sleeping under the covers. This place was ratchet! It was too late for me to find another hotel.
Blankets and pillows smell old, bathroom had holes on the floor and you could see daylight through, television unblocked pornography channels and I stayed there with my underage very poor service. I will never stay there again.
Starting from Check-in, how they demanded more money for a room that was available.
Rooms were filthy, smelly
Internet(Wifi) did not work
Air conditioning - just fan.
Got to destination hotel said There was no reservation from HOTEL.COM So the so the Budget Inn itself charged me a higher rate it was late at night we was very tired. Went to room that they assigned use only to find the room was already occupied. Went back to office for them to say they was sold out for the night and that they would credit my money back to my credit card which will all know will take 2-5 business days. I demanded at least cash back sense this was totally a mistake on their part.