2/10 Terrible
Lisa
Travelled with family
19 Oct 2025
Disliked: Staff & service, property conditions & facilities, room comfort
We had a terrible experience and will never be back. My first clue that we may not have been at the best place was the fact that there was no lobby, we checked in outdoors with the owner or manager inside, panel between us.
I booked online as I was looking for a one night stay close to a concert venue. The room itself was clean enough, but it’s not an area to feel safe walking,(which was the point for us, but we ended up not feeling safe to do so.)
We left for our concert at 6 PM and got back at 12 AM. Upon entering our room, it was clear somebody had been inside. Our belongings had been misplaced, and drawers were open. When I realized that somebody had entered, we checked a wallet that had been left instead of taking it to the venue. All of the cash was missing. My passport was removed from its cover, but thankfully not stolen.
I called the manager to let her know somebody had been in our room only to be told it wasn’t possible. We know what we saw, and she was of no help. I was traveling alone with my teenage daughter who was terrified. It was after midnight, and I started looking for other hotels, but without having transportation and literally leaving for the airport the next day, we had no luck. I found anything I could to barricade the door and this is how we spent the last few hours. We finally fell asleep at 2 AM only to be woken by the manager knocking on our door and she would not leave. She gave us another key “for our safety.” $180 for this. SMH
Lisa
Stayed 1 night in Oct 2025