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DoubleTree by Hilton Ontario Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Ontario Airport

Exterior
Meeting facility
Bar (on property)
Courtyard
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
222 N Vineyard Ave, Ontario, CA, 91764
  • Place, Ontario Convention Center
    ‪5 min walk‬
  • Place, Regal Edwards Ontario Palace
    ‪18 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Courtyard

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool View

Courtyard

Premium Room, 2 Queen Beds, Pool View

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

7.8 out of 10
Good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Ontario Airport

Pet-friendly hotel connected to the convention centre in Ontario with 2 restaurants
2 restaurants, a nightclub and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and a safe. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Ontario Airport. During your stay, you'll be connected to the convention centre and just a quick walk from Ontario Convention Center. Free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from Ontario Convention Center and a 2-minute drive from Regal Edwards Ontario Palace
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 13 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 12800 square feet (1189 square metres) and includes conference space. A nightclub, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Ontario Airport. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Parking is available for a fee.

This 4-star Ontario hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Citrus West – This café serves breakfast and lunch. A children's menu is available.
Porter's Prime – This steakhouse specialises in American cuisine and only serves dinner. Open selected days.
Vineyards Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Parking on site (USD 19.75 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 to 21.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Citrus West
  • Porter's Prime
  • Vineyards Bar

Things to do

  • Bicycle rentals
  • Nightclub
  • Pool
  • Shopping

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 12,800 square feet of conference space
  • 13 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.95 to 21.95 per person
  • Self-parking fee: USD 19.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
DoubleTree by Hilton Ontario Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Ontario Airport
DoubleTree Hilton Ontario Airport
DoubleTree Ontario Airport
Hilton DoubleTree Ontario Airport
Hilton Ontario Airport
Ontario Airport DoubleTree
Doubletree Ontario
DoubleTree Hilton Ontario Airport Hotel
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario

DoubleTree by Hilton Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1013 reviews
Rating 8 - Good. 200 out of 1013 reviews
Rating 6 - Okay. 116 out of 1013 reviews
Rating 4 - Poor. 65 out of 1013 reviews
Rating 2 - Terrible. 75 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hikaru

Stayed 1 night in Jun 2025

10/10 Excellent

Karsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Elvoyde

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally submit a complaint regarding my recent reservation made through Expedia at the DoubleTree by Hilton in Ontario, California. When I made the booking, I clearly specified that our party included 5 adults. Based on this information, I trusted that the accommodations provided would appropriately meet the needs of all guests. However, upon arrival, we were assigned a room with only two queen beds and no additional bed, sofa bed, or rollaway option for the fifth guest. When I raised this issue at the hotel front desk, I was informed that it was either my fault or Expedia’s fault for not noticing that the hotel does not provide additional beds. The staff made no effort to resolve the issue and simply told me to contact Expedia. When I contacted Expedia support, I was told that since the room description listed only two queen beds and the hotel does not offer sofa beds, there was nothing Expedia could do. This response is unacceptable. If Expedia allows a booking to be made for 5 adults, then the accommodation should include proper sleeping arrangements for all 5 people, not just 4. As a result, my son was forced to sleep on the floor with only extra blankets provided by the hotel. This was not only extremely uncomfortable but also far below the standard of service I expect when booking through Expedia.I have been a loyal Expedia customer and trusted your platform to provide accurate and reliable booking services.This experience left me very dissatisfied
Stayed 2 nights in Sep 2025

8/10 Good

Mark, Fort Worth

Stayed 1 night in Sep 2025

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities, room comfort

Underwelming for the price.

We booked into a suite which was nice, but lacked ammenities that you'd expect for a $500/night room. (1) We checked in using the Hilton Honor's app but we were unable to get notifications about our room readness/assignment without physically logging into the hotel internet. Sadly, we could not log into the hotel internet without a room number. BeSadly, we ended up at the front desk. (2) Bell hop service was limited. We were able to store our bags until the room was available. No delivery was available. (3) We had to ask about parking passes. This should of been important information provided as we checked in. (4) Room service was not available at all during our stay. No trash collection. Fresh towels only offered upon request. (Again, $500/night) (5) The room air conditioning frequently froze allowing the room to fall far below the set temperature. On the plus side, it was convient to the convention center and comfortable.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justo, seattle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

8/10 Good

Allan, Long Beach

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JAMIE

Stayed 1 night in Sep 2025

8/10 Good

Carissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and knowledgeable.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

sherif

Stayed 3 nights in Sep 2025

6/10 Okay

Champagne

Travelled with partner
Liked: Cleanliness
Unable to receive benefits Cable tv option outdated compared to when ibook through Hilton No soap in bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebration

It was a very convenient location. We celebrate it the birthday party at the Misty's Lounge. And the location was very convenient to other things.
Stayed 1 night in Aug 2025

2/10 Terrible

Miriam

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and big. Many rooms Roomy rooms but a little dank and old feeling
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jeanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The water in the shower didn’t get hot and the thermostat didn’t work. The shower gel was empty I’m glad I brought a back up soap. Other wise the room was clean and the pool was nice.
Stayed 1 night in Sep 2025