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Pasadena Inn at Old Town

2.0 star property

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Photo gallery for Pasadena Inn at Old Town

A building with a sign for 'Pasadena Inn'.
A sign for the Pasadena Inn with the GreenTree Inn logo and a rose emblem.
Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing
Reception
Room, 1 King Bed, Mobility Accessible | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪10 min walk‬
  • Place, Pasadena City Hall
    ‪13 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

7.8 out of 10
Good
(125 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible | Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large mirror.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a lamp, a window with blinds, a door, and a wall-mounted TV.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pasadena Inn at Old Town

This smoke-free motel features concierge services, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and tour/ticket assistance. Housekeeping is available on request.
Pasadena Inn at Old Town offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Pasadena Inn at Old Town 's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
As a guest of Pasadena Inn at Old Town , you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Pasadena Inn at Old Town also features concierge services, laundry facilities, and express check-out. Free self parking is available.

This Pasadena motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 10 April 2026 to 31 March 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Pasadena Inn at Old Town Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 141 out of 1005 reviews
Rating 2 - Terrible. 107 out of 1005 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. It was a great location for what I wanted.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Janairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Whole foods across street
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Clean room, new staff very pleasant but are still learning the ropes. Overall, good budget option for the area
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ALESSANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking spot, clean rood and ac works
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , amazing staff .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed very comfortable, the staff members were pleasant.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Yolanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My partner and I stayed for a staycation near Old Town. The first time we stayed was better but this second time was disappointing because of new management changes, like no more breakfast. Unfortunately we won't stay at this location any longer moving forward.
Stayed 1 night in May 2026
Verified review

8/10 Good

Cliff

Liked: Cleanliness, staff & service, amenities
It was decently priced
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and really appreciate the late check-out accomodation.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John Gaylord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities
The staff was courteous, the room was clean, affordable and convenient to the convention center.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is currently being renovated. It will be much better in the future. I was disappointed to find that the complementary breakfast was discontinued.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Cindy

Liked: Property conditions & facilities
Location was close to everything. Cleanliness could be better but we only stayed 1 night so not bad for a quick trip.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Excellent location.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Leya

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Garage is kinda murdery but the room was clean and updated. Pool closed for renovations although it looked fine. Staff as excellent and very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully updated rooms with good furnishing, fridge and micro. Parking was first come. first serve due to the main parking facility closed for repairs.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Clarita

Liked: Cleanliness, staff & service
Breakfast only bagel and small muffin and to go cereals only 😰
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent location but under renovation. Many broken or missing or poorly installed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was nice
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Mingchen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was closed, but it was still advertised as included, and we were charged the full rate. This was misleading.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was fantastic.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Laura

Staff in the lobby are super nice and attentive. Some hiccups with the electrical in the room but managed. Room was clean and plenty of towels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
it was a nice place with good workers and very helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and great shower pressure
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Mar 2026