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Hotel Hacienda at Ontario Ranch

2.0 star property

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Photo gallery for Hotel Hacienda at Ontario Ranch

Enjoy dining in this stylish restaurant with a high ceiling, large windows, and elegant chandelier.
Relax in this stylish living room with a sofa set, coffee table, and floor lamp.
Guests can enjoy outdoor space from each floor's balconies.
Two beds with wooden headboards and a large window offering a view of the surrounding greenery.
Enjoy a refreshing swim in the pool surrounded by a low wall and metal fence.

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
2425 S. Archibald, Ontario, CA, 91761
  • Ontario Mills Shopping Mall
    ‪8 min drive‬
  • Ontario Convention Center
    ‪8 min drive‬
  • Toyota Arena
    ‪9 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪46 min drive‬

Room options

View all photos for 1 King Bed Non Smoking

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

1 King Bed Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Accessible Tub

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

2 Queen Beds Accessible Tub

  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Queen Beds Non Smoking

2 Queen Beds Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

2 Queen Beds Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed Jetted Tub Suite

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

1 King Bed Jetted Tub Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds Separate Living Room

2 Queen Beds Separate Living Room | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

2 Queen Beds Separate Living Room

  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Queen Beds Accessible Shower Access

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

2 Queen Beds Accessible Shower Access

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed Jetted Tub Deluxe

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

1 King Bed Jetted Tub Deluxe

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds Jetted Tub Suite

2 Queen Beds Jetted Tub Suite | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

2 Queen Beds Jetted Tub Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed Accessible Non Smoking

1 King Bed Accessible Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

1 King Bed Accessible Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Hacienda at Ontario Ranch

Motel in Ontario with 24-hour front desk and outdoor pool
This smoke-free motel features an outdoor pool, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Hacienda at Ontario Ranch offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Hacienda at Ontario Ranch. During your stay, you'll be close to Ontario Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Ontario Mills Shopping Mall and 8 minutes from Ontario Convention Center
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Hacienda at Ontario Ranch. Self parking is free.

This Ontario motel is smoke free.

Room service is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

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Hotel Hacienda at Ontario Ranch Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 99 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2025

4/10 Poor

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front staff attendant that checked me in was great. She was very friendly and very efficient. The place was clean. Our room was very nice and clean I had no complaints, that was until the night of my staying at around 11:50 a nighttime attendant used their master key to come in my room unannounced, attempting to come in until he heard my husband’s voice yell at him to get out. My husband got out of bed and ran outside and he was no where around . My husband finally seen him and questioned him about walking in the room and all he said was he thought the room was empty and that it was a computer glitch. (even thought the next morning a female attendant knocked on my door and handed me my drivers license because when I checked in I left it) . He did not knock on the door, the shade on the window was closed, the tv was on! I still no idea why he went into the room! I checked into the room alone and my husband came in later (thank god) I was so scared. What if my husband wasn’t there!? What would have happened I did not feel safe at all after that, he needs to be fired
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jana

Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valeria

Stayed 2 nights in Mar 2025

10/10 Excellent

Dominick

Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures are a little deceiving. The floors looked like they had not been mopped. The upkeep on the room was poor. The customer service was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Not
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Mar 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Stayed 1 night in Mar 2025

8/10 Good

Jana

Stayed 1 night in Mar 2025

10/10 Excellent

Abner

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service

4/10 Poor

Jeffery

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor experience
Stayed 1 night in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

taylor

Stayed 1 night in Feb 2025