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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Sun-loungers, beach towels
Kayaking
Outdoor pool, pool loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪10 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony (Water View)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Water View)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya

Riverfront hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. You'll find features such as free WiFi in public areas and a free cruise terminal shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Free cruise terminal and shopping centre shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Maya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 992 out of 1740 reviews
Rating 8 - Good. 311 out of 1740 reviews
Rating 6 - Okay. 175 out of 1740 reviews
Rating 4 - Poor. 120 out of 1740 reviews
Rating 2 - Terrible. 142 out of 1740 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Grand Prix weekend disaster

Pool area was dirty, room service food left outside of hotel room for 2 days, drug paraphernalia in the pool fire pit area. Service was awful over all. Also, 2 hour minimum wait for a hotel guest at Fuego on a Saturday at 7:30P.
Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness
Would definitely stay here again. Only complaint was housekeeping came into or knocked on our door 3 times before 10am. Other thqn that all good experiences
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, close to the Carnival port. Nice view of Longbeach
Stayed 1 night in Mar 2025

10/10 Excellent

Delfina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly and very informative of the hotel and the area! Front desk was wonderful and Mr. Siggy our shuttle driver was very helpful and knowledgeable.
Stayed 1 night in Apr 2025

10/10 Excellent

Nasim

Stayed 2 nights in Apr 2025

10/10 Excellent

jeanetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith, Aurora

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was amazing. The whole crew was very sweet but Ash and Daniel really took care of us. The place is gorgeous. If I had to be picky, parking spots were a little small or tight and the TV was kinda hit or miss as far as functionality. Other than that, I was so impressed with the whole experience. Thank you so much.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checking in they lost everyone’s recent registration and attempted to charge everyone twice. Front desk was very slow and seemed to struggle.
Stayed 1 night in Apr 2025

6/10 Okay

Diana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
I recently stayed at this hotel and had a somewhat mixed experience. While the room itself was spacious and the bed was quite comfortable, the cleanliness left much to be desired. Specifically, the bathroom floors were dirty, and I had to use my own cleaning supplies to wipe it down myself. It was disappointing to see that the room wasn't properly maintained in that regard. The staff at the restaurant were a bit rude, which was frustrating considering the high prices for food. Speaking of prices, I found them to be overly expensive for the quality and service provided. However, I do want to give credit to the front desk staff—they were very friendly and welcoming during both check-in and check-out, which was a positive touch to my stay. One night, there was a heavy rain, and unfortunately, the rainwater hitting the AC unit outside created a very loud, unsettling noise. It was quite disturbing and made it hard to get a good night's rest. Overall, my experience was decent, but considering the price and cleanliness issues, I don’t think I would return unless improvements were made in those area
Stayed 3 nights in Mar 2025

10/10 Excellent

Brook

Stayed 1 night in Mar 2025

10/10 Excellent

GEVORG, lakeview Terence

Business traveller
Liked: Staff & service, property conditions & facilities
Very good service
Stayed 1 night in Mar 2025

2/10 Terrible

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Celeste, Chino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my daughter Maya’s 8th birthday after spending the day at the aquarium. The front desk hotel staff went above and beyond to make her feel special! Our room was clean and comfortable. We enjoyed walking around the property taking pictures at every “Maya” sign. Property is within walking distance to the Queen Mary. We enjoyed our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

T

Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Katie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Communication Could Be Improved

I was disappointed that I didn't learn that there would be construction on the floor above me at check-in or I would have requested to change my room. The drilling was loud. And I also was frustrated that my building wasn't accessible with a ramp as I had to lug my rolling bag up the stairs to get to the elevator to my room. However, the room was clean and the staff was kind. Travelers should also note that this hotel is off on the other side of the waterway from everything else. When you are driving there it feels like you're going to the giant port over there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Super Clean, Friendly Staff, Very Close to the Port...also had a pretty cool little on site restaurant/bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Curtiss

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service
Everything was okay. For the price you pay I’d expect a little more and for check in to be a bit earlier. It seemed for any little reason they wanted to charge some sort of convenience fee. Overall stay was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a Getaway

Lovely staff, room was nice with a great view. Food was excellent. Mattress could have been a little bit better.
Stayed 1 night in Mar 2025