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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

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Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4760 Mills Cir, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪3 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪7 min walk‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪6 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA
Arena District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,431 reviews
The price is CHF 93
includes taxes & fees
3 Jun - 4 Jun
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About this property

Hyatt Place Ontario / Rancho Cucamonga

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Hyatt Place Ontario / Rancho Cucamonga gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ontario Mills Shopping Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Gallery, a café that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena
  • Dogs welcome for a fee
Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, a garden, and concierge services. Self parking is free.

This 3-star Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
Gallery – This café specialises in American cuisine. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 201 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
everything was good
Stayed 1 night in Feb 2026

2/10 Terrible

Leo

Disliked: Staff & service, amenities
I've never been one to complain but I guess there is a first for everything. We booked this location specifically because there was a bar in the property. It was the saddest thing I've ever seen. 2 seats at the registration desk with 5 beers available! Simply a joke. Location next to the freeway was very loud. Plumbing sounds rattled through the walls constantly. One of the two elevators were not functioning. The one that was working was slow and bumpy. The receptionist joked about the "sad" excuse for a bar, while mentioning that we dont even want to know how mush a water costs! The only good thing about this stay was that it was limited to one night.
Stayed 1 night in Feb 2026

10/10 Excellent

Yakelin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. The comforter had yellow stains but clean. Its ok. Other than that. The walls were thick enough for us to not hear any noise around especially in the morning when the maintenance comes to other rooms to clean. We were very pleased. Definitely coming back for future stays in Ontario. Check in and out was fast and smooth. No complaints about anything.
Stayed 1 night in Feb 2026

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location of the hotel was great. The rooms were a little outdated, but we were told the hotel would be going through a remodel soon. So maybe it will be better? The hot water seemed to be having issues getting hot during our stay. It would be lukewarm at the highest temp. But it was possible that they hotel was fully booked at the time? It did get a little better each night we stayed. The front desk staff were extremely friendly and accommodating! Props to them!
Stayed 6 nights in Feb 2026

6/10 Okay

JESUS

Stayed 2 nights in Feb 2026

2/10 Terrible

Danyell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Used to ve my favorite Hotel. Staff was great the condition of my room gave Motel
Old mattress you can see a body print on one side of the mattress. Used thw other side which was nice until I started getting bite marka by something on my back
Stayed 1 night in Feb 2026

10/10 Excellent

james

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and nice staff
Stayed 1 night in Feb 2026

8/10 Good

Rayann

Liked: Cleanliness, staff & service, amenities
Very friendly staff. One elevator was broke so wait time foe one elevator was a little long a few times. The couch had stains and was torn. But overall very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Ignacio

Stayed 4 nights in Feb 2026

4/10 Poor

Jocelyn

Stayed 2 nights in Feb 2026

6/10 Okay

Maira

Stayed 1 night in Feb 2026

10/10 Excellent

Victorina

Stayed 1 night in Jan 2026

8/10 Good

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Juan

Stayed 5 nights in Feb 2026

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, and stuff is very friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Aydin

The staff was pleasant but the hotel was vest outdated and not sorth
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Feb 2026

10/10 Excellent

Wilfredo

Stayed 1 night in Jan 2026

10/10 Excellent

Veronica, Bermuda Dunes

Stayed 1 night in Jan 2026

10/10 Excellent

Kenia

Stayed 1 night in Jan 2026

8/10 Good

Jefferey, Idaho Falls

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, comfy room, friendly front desk, great breakfast options. Elevator was very slow and there was only one (one was out of order), and the card machine was also out of order at checkin. Also only one ice machine between all six floors. But overall it was worth it and we’d probably stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Maqsood

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom leaked and no one cared. Called front desk stopped by too but no one came
Stayed 3 nights in Jan 2026

8/10 Good

Felicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, super clean. Only thing the air conditioner wouldn't get cold but otger then that the stay was great. You can never go wrong with staying at the Hyatt.
Stayed 1 night in Jan 2026

8/10 Good

DaJuana

Liked: Cleanliness, staff & service, amenities
Spacious room and the heater was working 😊
Stayed 1 night in Jan 2026