The room was very clean, sheets clean. It had a microwave and mini fridge which was nice. There was no safety lock on the door. They did not specify there was a $20 deposit required at check in. Surprisingly, there was no place to hang clothes except on the shower. The toilet was broken, running water all night, very noisy, and would not fill up the tank so I had to fill it up with water with the cups provided. The staff was very friendly but one of them talked so fast I thought I was listening to a commercial.
Just a fair warning for anyone with their deposit. These office desk criminals will try to pull any excuse possible to not give it back. Especially if you are minority. While my wife was trying to get the deposit back they tried to use some whack ass excuse to not pay back my deposit. But there was a white person in front of her that was given back their deposit. No questions asked, not even a room check. But when it came to me, an Asian and my Mexican wife all of a sudden old excuses flew out. To anyone who sees this message in case they try to delete it, if you felt you were wrong in some sort of discriminatory way, get into contact with me because I have a relative that works with the BBB. We are currently working up something against them. Donât be afraid to contact us if they want they discriminate.
They are extremely bossy no visitors no one but the 2 ppl staying in the room they big you to check out my room phone was ringing at 10am about check out at 11am
Les points faibles : Personnel et service et confort de la chambre
Its clean but not worth the drama
It was clean and the rooms were a decent size. However, the staff is rude and discriminative. I helped my dad check in who is disabled and uses a walker. Once the staff found out he was staying alone, we were told there were no first floor rooms. I questioned how can that be when the app said there were handicap rooms avaliable. A difference person then came to the window and said there was a room but he has to open the door at 11am every day so they can clean or he will be kicked out. Everything was fine until check out. As we were leaving, my dads medication was not working well and HE was struggling to walk. It was 1112am and I was slowing helping my dad through the door. the staff came over and said we are late to check out and will loose our deposit. I turned in the key and told them it was not intentional, he is sick. She said, next time you should think about that and dont book with us again. I got deposit back but all of it was so unnecessary