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Pacific Stay Hotel

3.5 star property

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Photo gallery for Pacific Stay Hotel

Breakfast and dinner served
Front of property
Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Interior entrance
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Bar

Explore the area

View in a map
3223 East Garvey Avenue North, West Covina, CA, 91791
  • Place, Azusa Pacific University
    ‪7 min drive‬
  • Place, Raging Waters
    ‪9 min drive‬
  • Place, California State Polytechnic University, Pomona
    ‪11 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels, soap

Traditional Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Premium Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Basic Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds

7.0 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Premium Room, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom, Hearing Accessible

Free toiletries, hair dryer, towels, soap

Standard Double Room, 1 Bedroom, Hearing Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Pacific Stay Hotel

Hotel in West Covina with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. Housekeeping is available on request.
Pacific Stay Hotel offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pacific Stay Hotel. During your stay, you'll be close to South Hills Country Club. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from South Hills Country Club and a few minutes from Glendora Square
Pacific Stay Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Pacific Stay Hotel. Free self parking is available.

This 3.5-star West Covina hotel is smoke free.

Dahlia's Restaurant & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dahlia's Restaurant & Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 33
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 33 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Fairplex
Rodeway Inn Fairplex Hotel
Rodeway Inn Fairplex Hotel West Covina
Rodeway Inn Fairplex West Covina
Holiday Inn West Covina Hotel
Clarion Hotel West Covina
Rodeway Inn Near Fairplex Hotel West Covina
Holiday Inn West Covina
Holiday Inn West Covina
Pacific Stay Hotel Hotel
Pacific Stay Hotel West Covina
Pacific Stay Hotel Hotel West Covina
Holiday Inn West Covina an IHG Hotel

Pacific Stay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1037 reviews
Rating 8 - Good. 249 out of 1037 reviews
Rating 6 - Okay. 129 out of 1037 reviews
Rating 4 - Poor. 58 out of 1037 reviews
Rating 2 - Terrible. 58 out of 1037 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Stayed 2 nights in Jun 2025

2/10 Terrible

Monica

4/10 Poor

Monika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at the counter needs to learn some customer service from the room cleaning staff . They wouldn’t do anything about the broken coffee machine for days. The hotel cleaning staff was ok care of it in 15 minutes. Below average front service , wouldn’t recommend.
Stayed 9 nights in Jun 2025

2/10 Terrible

Latif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole hotel smell bad
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Stayed 3 nights in Jun 2025

10/10 Excellent

ashlyn

Travelled with group
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The fridge was not working and they exchanged with a working one right away. The bath tub drain was slow. Otherwise everything was good, nice, clean and comfortable. Parking was easy and close to building.
Stayed 2 nights in Jun 2025

8/10 Good

Rocco

Travelled with group
Liked: Property conditions & facilities, room comfort

Good, clean, comfortable — affordable.

Decent, clean, comfortable hotel in a great location — at a fair rate.
Stayed 3 nights in Jun 2025

4/10 Poor

Tanner

Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Stayed 6 nights in Jun 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Amenities, property conditions & facilities
En general bien, solo que no limpian los cuartos diarios, osea tienes tu que pedirlo en mostrador. Saludos
Stayed 3 nights in Jun 2025

10/10 Excellent

AMANDA A

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds are so bad you are bettter sleeping on the floor. Everywhere except the room smelled like sewage. Cannot flush if a nearby room has flushed, and the tub does not drain well. The room was clean and frige/ac works atleast
Stayed 1 night in Jun 2025

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Someone left a sock on the floor between the bed and the wall. There was some hair on the bathroom counter. Otherwise the room feels clean and the bed was comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

Hector

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tyre

Stayed 1 night in Jun 2025

4/10 Poor

Roxanna

Travelled with pets
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I believe they are going through new owners. The lobby isn’t very appealing when you walk in. The pillow case and comforter had stains on them that looked like old blood and I didn’t notice till the morning after I checked in.
Stayed 2 nights in Jun 2025

8/10 Good

monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property and room were clean
Stayed 1 night in Jun 2025

6/10 Okay

Michael-Ken

Business traveller
Decent service. Room was spacious and the bathroom was okay. TV and Wifi was very unstable and dificult to use. Desk chair was uncomfortable, very small. A false fire alarm went off in the early morning. Safety can be better, but overall an average stay at best.
Stayed 17 nights in May 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friemdly staff and clean
Stayed 1 night in Jun 2025

8/10 Good

Debra C.

Travelled with partner
Liked: Cleanliness
Hotel was good foe the price but does need upgrades.
Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertisement
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025