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Palm Garden Hotel

Property class: 3

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Photo gallery for Palm Garden Hotel

Restaurant
Point of interest
Point of interest
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, MB2 Raceway Indoor Go Karting
    ‪5 min drive‬
  • Place, The Oaks
    ‪5 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪22 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪71 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(176 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(123 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Courtyard)

Room, 2 Queen Beds (Courtyard) | In-room safe, desk, iron/ironing board, cots/infant beds

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(50 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Thousand Oaks Inn
Thousand Oaks
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,014 reviews
The price is CHF 109
includes taxes & fees
26 Apr - 27 Apr
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a hot tub and self parking.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 4200 square feet (390 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this 3-star Thousand Oaks hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Sette Sorelle – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sette Sorelle

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,200 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 937 out of 1397 reviews
Rating 8 - Good. 306 out of 1397 reviews
Rating 6 - Okay. 107 out of 1397 reviews
Rating 4 - Poor. 19 out of 1397 reviews
Rating 2 - Terrible. 28 out of 1397 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mayra

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Nazaret

Stayed 1 night in Dec 2025

8/10 Good

Caleb

Stayed 1 night in Jan 2026

8/10 Good

Rick

Liked: Cleanliness, staff & service
Stay at this hotel every time we’re in the area. I would’ve liked it if they told us a restaurant attached the hotel was going to be closing after the 31st. The new restaurant should be open soon, but the breakfast at Michael’s was not very good. Hopefully when the new restaurant opens, they will have the excellent breakfast they had before.
Stayed 7 nights in Dec 2025

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Palm Garden. Excellent value, spotlessly clean, and terriffic service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Claen rooms pleasant staff
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Jesus

Stayed 2 nights in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness
Always love this place top teir rooms, staff and extras. Always a pleasure.
Stayed 1 night in Sep 2025

10/10 Excellent

Nina

Stayed 1 night in Jan 2026

10/10 Excellent

Sadanand I, Bakersfield

Stayed 1 night in Jan 2026

6/10 Okay

Michael, Dana Point

Stayed 1 night in Dec 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities
Staff was great, restaurant was good and rooms were clean and well appointed
Stayed 4 nights in Dec 2025

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Everything would stay again second time staying
Stayed 2 nights in Nov 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room, convenient location, easy check-in, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

4/10 Poor

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Dan

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful property, friendly staff, delicious breakfast, and a fair price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was very nice and clean. Breakfast was also very good. .
Stayed 2 nights in Dec 2025

2/10 Terrible

Mikayla

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed by the gross coffee they served, it tasted like old used coffee grounds were in it and I had to spit it out. Room was clean and comfortable. I felt like most of the staff didn't care if customers were satisfied or not, except one gal at the front desk who was very polite when I checked in. $10 to just park in a huge outdoor lot is ridiculous. If you need a room and don't need any amenities like nice coffee in the morning, it's an okay place. I was afraid to eat anything due to the coffee so I don't know anything about the food.
Stayed 1 night in Dec 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
The room was a good size, but there was too much light coming in from the outside The toilet had a tendency to keep running after flushed. The breakfast was not very good. It was not well stocked with utensils and coffee and food. It was difficult to find workers to replenish it. This is my 4th stay at the Palm Garden and the first that did not get a 5 star rating.
Stayed 3 nights in Dec 2025

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