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SureStay Hotel by Best Western Ontario Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Business centre
Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi
Reception
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Ontario Airport. During your stay, you'll be close to Ontario Mills Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ontario Mills Shopping Mall and a few minutes from Topgolf
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret, Newhall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing comfortable place! Great customer service

Always a pleasure staying here. Customer service is the best. We have stayed here for at least 6 times when we travel to Ontario for my son’s soccer team tournaments. And we always end up staying here again because of the great experience we have. And we also bring others from the team to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rasheeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay there again
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria and Carlos

Stayed 1 night in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff
Stayed 4 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway is nasty, dirty and smelly. The room has a weird smell. Breakfast is terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything OK Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Andy

Business traveller
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Travelled with family
Liked: Amenities, property conditions & facilities
Value
Stayed 1 night in Jul 2025

8/10 Good

Romie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Sandie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and Mike at reception was unprofessional
Stayed 5 nights in Jul 2025

10/10 Excellent

Norma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 3 nights in Jul 2025

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
my daughter was locked in the bathroom
Stayed 3 nights in Jul 2025