Hotel was nice and clean, we got a room with a kitchenette and had everthing you needed including pots,pans plates, and silverware.
PARKING IS HORRIBLE. There ia literally 7 to 8 parks in front of hotel and about 7 on the side. We were informed we could park at the Best Wester in the first row only where the sign says additional parking, so that was limited. After spending Saturday night out when we arrive @ 10:30 there were no parks
I went inside and aaked where do we park at now, the reception guy said " Oh any of Best western parking they use becauae they are apart of them". We parked but he went outside several times to see if anyone had moved and they had so he got the designated sign parking space. Didn't trust that we could all of a sudden park anywhwre when the lady said only the first row where it says additional parking.
I probably will not stay again unless they get their parking spaces resolve because it is very convenient to restaurants and a short distance from Jeffersonville and the facility was really nice. Also they have a hot breakfast. Its not the best but plenty of grab and go breakfast snacks if you have to have breakfast.
Check in was easy and staff friendly. The hot breakfast was good and appreciated. However our bathroom had hairs in several areas including shower and sink. Bathroom drawer was left open upon arrival. Small pillows on the bed were uncomfortable. Please get real pillows.
The person at Check in was very kind, especially after a long day traveling. The showers here are fantastic- was not expecting a strong shower at a value chain.
The area is pretty noisy- right off the express way and near a train yard. But after 15 hours on the road I still slept well in a comfy bed.
Bathroom was full of hair from previous guest. The chair in the room extremely uncomfortable. Staff was not able to accommodate a better chair suitable for sitting and watching tv with some sort of back support.
Very clean hotel, great staff, comfy beds, and good breakfast. Pool was great but way too hot in there. Parking is definitely interesting but not terrible.
Very happy with our stay. Everything was very clean and the bed was comfortable. Very close to lots of shopping and dining. Will definitely stay here again.
thread bare carpet, no grab handles shower, unsafe shower floor, no onsite parking,9 spots for 4 floors! staff was professional, courteous. The continental breakfast was average, pool was clean and working .