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Hampton Inn New Albany Louisville West

2.5 star property

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Photo gallery for Hampton Inn New Albany Louisville West

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
411 W Spring Street, New Albany, IN, 47150
  • Louisville Slugger Museum
    ‪7 min drive‬
  • Kentucky International Convention Center
    ‪8 min drive‬
  • KFC Yum Center
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn New Albany Louisville West

Riverwalk hotel with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and a conference centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West offers 128 accommodations with MP3 docking stations and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn New Albany Louisville West. During your stay, you'll be within walking distance of Ohio River. Free WiFi in public areas, free self-parking and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Louisville Slugger Museum and 8 minutes from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn New Albany Louisville West offers its guests a fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn New Albany Louisville West. Self parking is free.

Smoking is allowed in designated areas at this New Albany hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Subway – This restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Subway

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (600 square foot of space)
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn New Albany Louisville West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 676 reviews
Rating 8 - Good. 141 out of 676 reviews
Rating 6 - Okay. 53 out of 676 reviews
Rating 4 - Poor. 30 out of 676 reviews
Rating 2 - Terrible. 21 out of 676 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DERRICK, Pleasant Prairie

Business traveller, Travelled with partner
Liked: Cleanliness
Close to venue and friendly staff
Stayed 2 nights in May 2025

8/10 Good

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much in the area within walking distance for entertainment or resaurants
Stayed 1 night in May 2025

6/10 Okay

Trisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice and clean. Staff was friendly. Breakfast was well stocked each morning. The TV in our room did not work. It turned on but the picture was completely distorted.
Stayed 2 nights in May 2025

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 3 night stay. I made the reservations a few months earlier and they got the reservation wrong. More importantly, however, they never cleaned the room or brought fresh towels. We got in at 10:30 pm and that was the last time we saw a bed made, rooms cleaned, or towels provided. Terrible service when I inquired. Just didn’t care. I would never recommend this hotel or any Hampton Inn due to this experience.
Stayed 3 nights in May 2025

4/10 Poor

Logan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not impressed at all

Large amount of parking lot was blocked off, hotel room smelled like an old man, window covering wouldn't raise more than a couple inches causing room to be very dark, beds were rock hard.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

8/10 Good

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice Hampton Inn. The traffic was a little noisy in the late evening, but either it settled down or was insignificant after we fell asleep, since it never woke us up. The breakfast was disappointing; signs in the breakfast area indicated eggs, omelets, and biscuits, none of which were on hand. There were greasy fried tater tots, two types of sausage, some yogurt, some cereal, some fruit, pastries, and waffles. If you don't eat pork and you're trying not to sugar up first thing, it was quite limited. But the hotel itself was nice, clean, and staff were friendly.
Stayed 1 night in May 2025

10/10 Excellent

Ada

Stayed 2 nights in May 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I've stayed at. The building is in excellent condition, and our room is as nice as the pictures show. The whole room was clean, and the lobby was very nice and well lit. Breakfast was hot and delicious, and both days had good options. If I travel to Louisville again I would definitely stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a dog walking area. Potty area
Stayed 2 nights in May 2025

6/10 Okay

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alecia

Travelled with family
Disliked: Property conditions & facilities
The beds were uncomfortable, pool was not open/operating (it was the beginning of May so maybe they don't open it until later). The area outside is extremely noisy, hotel sits right off the highway & you can hear all the road noise, so don't expect to sleep past 6am (even with the ac on). There's no happy medium with the ac, you're either stuffy & humid or freezing. The breakfast was decent but the attendant was very rude. The roads around the hotel are one way so it makes it a little inconvenient getting in & out. If ever in the area again, I would go elsewhere. The AM front desk attendant was very nice & helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Billy

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The location is next to the interstate, making it easy to get back and forth to Louisville. We did go down late for breakfast the first morning and they were out of pretty much everything, including coffee and the front desk attendent was on his phone and not empathetic about the situatuon
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customers

Clean comfortable rooms, great breakfast
Stayed 1 night in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We are repeat customers, year after year

Great breakfast, comfortable rooms, very nice staff. Did find a meth pipe in the coffee pot.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay for a decent price

Good stay for the price. Breakfast had a lot of options. Nice folks at the desk. Area is a little sketchy. Seems to be a lot of homeless people hanging around the area, which is sad. The biggest issue is the fan/air unit in room 309. It’s ridiculously loud and the fan blows extremely hard. If you don’t want to hear the super loud noise and turn the thermostat up, then you’re sweating to death in your room. A lot of highway noise at night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really love the property!
Stayed 1 night in Apr 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great overall

The hotel was clean, good breakfast. The beds are hard not comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Kandis

Stayed 2 nights in Apr 2025