I liked that it was only 4 minutes away from U of L Hospital which was very convenient for downtown Louisville area. McDonald was right across the road with a few another fast food in walking distance. The staff were very kind and friendly. The room was clean but needed some updates like USB ports for phone chargers. They offer hospital stay discounts but didnât find out until we got there so will definitely be staying again.
This is an older property that also functions as a place to stay for the people trying to get their lives back on track. The staff are friendly. It is centrally located.
Really liked how antique and old timey the building was, there's always something so charming about buildings like that. Staff were very friendly and helpful. However the area is surrounded by a lot of homeless people, which isn't the hotel's fault but more of the city's
The first shift weekend front desk staff was phenomenal in assisting with helping me with some Expedia issues. Great job she did and went above and beyond to help out.
Not just a hotel: transitional housing 4 un-housed
This is a transitional housing facility for the unhoused. We were not aware when we booked it. Everyone was nice. The desk clerks were great. But you get what you pay for. We had a hard time relaxing at first. The facility is older-a but rung down and not the mid century mod bespoke vision of the photos. If youâre not expecting to share a single elevator-just allow extra time. We thought about leaving. But the people were nice and we felt safe enough (we made sure to be back in the room by dark since we were walking). We figured our fees helped support the mission of getting homeless people off the streets.
We try to check in late (around 11 pm), we get to the front desk no one was there, security guard come up to us and he was very/extremely rude, we waited (20-30 mins) for someone to come up to the front desk no one showed up, so we left. My girlfriend and my sister felt very uncomfortable/unsafe, very bad experience,I wouldnât NEVER book a room here.