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Hyatt Regency Louisville

4.0 star property

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Photo gallery for Hyatt Regency Louisville

Breakfast, lunch and dinner served
Property video
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
320 West Jefferson Street, Louisville, KY, 40202
  • Place, Kentucky International Convention Center
    ‪1 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Place, Louisville Slugger Museum
    ‪11 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (VIP)

Premium bedding, in-room safe, desk, blackout curtains

Suite (VIP)

9.0 out of 10
Wonderful
(2 reviews)
  • 91 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (with ADA Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Central hotel connected to the convention centre in Louisville with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Hyatt Regency Louisville's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Fourth Street Live!. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kentucky International Convention Center and Fourth Street Live!
Hyatt Regency Louisville offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 20602 square feet (1914 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Sway Restaurant – This restaurant serves breakfast, lunch and dinner.
Sway Bar – On-site bar. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,602 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24 per person
  • Self-parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1009 reviews
Rating 8 - Good. 201 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Latasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Lydia

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent service. Friendly and professional staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Santana

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Staff was incredible. Room was okay, but not excellent, as the bathroom was not well-cleaned or ventilated.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just amazing and located so conveniently to just about anything you'd want to do. This was my first time in Louisville and I fell in love with it. Would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jun 2025

8/10 Good

Edward C., Fort Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like paying for breakfast and parking.
Stayed 2 nights in Jun 2025

6/10 Okay

Blanca Olivia

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointed with staff

The staff at the front desk was very dismissive. A lady was chatting with another worker while we stood in line to check in. Later in the day i asked if i could do late check-out he said its 11am without even looking to see if they could do it. Didn't even ask room number or look it up on the computer. Lady next to him said wr could do 12 but again she didn't ask our room number. Guess who was knocking at our door at 11am? Thats right, the cleaning lady because she didn't know we had late check-out smh
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was not appealing to swim in also the too was not up to my standards as far as updated look and cleanliness.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Did not like the elevator was broke.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, air conditioner works great. Carpet was a bit icky from use but overall comfortable room and clean cozy bed and bathroom.
Stayed 3 nights in Jun 2025

2/10 Terrible

Frislin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We got our car broke into they stole everything in our car
Stayed 1 night in Jun 2025

10/10 Excellent

Morena

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Attached to the garage and convention center.
Stayed 3 nights in Jun 2025

8/10 Good

Steven

Travelled with group
The area is really bad I would never go back!
Stayed 1 night in Jun 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, modern rooms, restaurant on site
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy, Georgetown

Stayed 1 night in May 2025

6/10 Okay

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked the property in general, very nice place. i disliked the key issue at check in, my key did not work and the hotel was having issues with the system.
Stayed 1 night in Jun 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eva, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've never stayed in such a tall hotel, the view was awesome and the elevator rides we're an attraction all their own.
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

4/10 Poor

gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Suengwon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality but somewhat noisy sound from other rooms
Stayed 1 night in May 2025