Omni Louisville Hotel

4.0 star property

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Photo gallery for Omni Louisville Hotel

Sauna, body treatments, aromatherapy, hot stone massages
Creator video
3 restaurants, breakfast served
3 bars/lounges, cocktail bar, lobby lounge
Pillow-top beds, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
400 S. 2nd Street, Louisville, KY, 40202
  • Place, Fourth Street Live!
    ‪3 min walk‬
  • Place, Kentucky International Convention Center
    ‪3 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(164 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In-Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(119 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (Premier Executive Room)

10.0 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed (King Suite)

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Corner (King Suite)

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-in-Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Roll-in-Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Roll-in-Shower)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Corner

8.0 out of 10
Very good
(1 review)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Suite, 2 Bedrooms

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Premier Suite, 2 Bedrooms

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Suite, 2 Bedrooms, Corner

  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About this property

Omni Louisville Hotel

Hotel with 3 restaurants, 6-minute walk to KFC Yum Center
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar.
Omni Louisville Hotel offers 612 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mokara Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Omni Louisville Hotel. During your stay, you're just a quick walk from KFC Yum Center. Free WiFi in public areas, 3 restaurants and 3 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, detox wraps or body wraps at Mokara Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Kentucky International Convention Center and 6 minutes on foot from KFC Yum Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Louisville Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 33 meeting rooms. Event space at this hotel measures 20361 square feet (1892 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Omni Louisville Hotel. For a fee, parking is available.

This 4-star Louisville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Falls City Market – This café serves breakfast, lunch, dinner and light fare.
Bob's Steak & Chop House – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Pin + Proof – This cocktail bar serves dinner and light fare. Open selected days.
Neighborhood Services – This restaurant serves breakfast and lunch. Open daily.
The Library – This lobby lounge only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 47.70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bob's Steak & Chop House
  • Falls City Market
  • Neighborhood Services
  • Pin + Proof
  • The Library

Things to do

  • 24-hour gym
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Bowling alley
  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 20,361 square feet of conference space
  • 33 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 47.96 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 47.70 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 35
  • Rollaway bed fee: USD 47.96 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Omni Louisville
Omni Louisville Hotel Hotel
Omni Louisville Hotel Louisville
Omni Louisville Hotel Hotel Louisville

Reviews

Omni Louisville Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1332 out of 1713 reviews
Rating 8 - Good. 180 out of 1713 reviews
Rating 6 - Okay. 100 out of 1713 reviews
Rating 4 - Poor. 45 out of 1713 reviews
Rating 2 - Terrible. 56 out of 1713 reviews

Reviews

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Joshua

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Just overwhelmed with judgment
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Excellent
Stayed 1 night in Sep 2025

6/10 Okay

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Myra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were to get a walk in shower at my request because of my husband having a knee replacement, instead we got a tub shower. Was also told that the premier rooms included the bourbon but instead it was for show. We asked for a Bourbon ans never got it. House cleaning staff spoke no english
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Juanita

Stayed 5 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my husband’s 70th birthday. Just in passing I mentioned it to Essence and she took it upon herself to bring balloons of the number 70 and a happy birthday tied to a bottle of Champagne. Every employee was absolutely wonderful! I rate this hotel a 10 out of 10! We will definitely be going back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 day visit started off a little undesirable with some wifi and a few staff that lacked people skills but thanks to a few members of the staff (Alston front desk mgr, Jay-Cii overnight supv and DJ-engineering) that went above & beyond to ensure my remaining stay was perfect. OMNI please work on that wifi chromcast issue!
Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2025

10/10 Excellent

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities
It was definitely one of the best hotels I have stayed. Inside interior felt like a palace
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were nice. Our room was nice, but was a little dirt
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We had a blast at the pool
Stayed 1 night in Aug 2025

6/10 Okay

Tomasz

Stayed 1 night in Aug 2025

10/10 Excellent

sakura

Liked: Cleanliness, amenities
Had a blast
Stayed 3 nights in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and had great food establishments inside the Omni, you did get checked before you went into the pool area for drinks. You couldn’t even bring water to the pool. You had to order it inside the pool area. We have never experienced this before.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janea

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros- Very nice, close to downtown restaurants, the Falls City Market is awesome to grab a quick bite. *** Shawn the bellman was amazing and so helpful! He had the best personality and should train other employees on how to treat guests. Cons- A man claiming to come to our door to change the air filter at 5 PM with no notice from the hotel was sketchy. He had a filter but the hotel had not notified us that anyone would be coming around so we told him no. The pool cabana experience wasn’t that great especially for an extra $250. No one was there to show us our rental and get us set up until 10:30, which was 30 minutes after the time our rental started. They didn’t even know we had ordered margaritas and a charcuterie board so it took a while for that to be delivered. The hotel allows non guests to get day passes and this causes the pool area to be over crowded. They were understaffed and you couldn’t get anyone to take your order. I stood at the bar to order food for 30 minutes with no success because our cabana waiter hadn’t come around for about a hour. The bar staff was very unfriendly. My suggestion is to let the paying hotel guest enjoy the pool before letting a whole bunch of non hotel guests get day passes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taylor

Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was my first stay at the Omni in Louisville. I found it to be a lot of fascade and very little substance. The highest floors are residential so the hotel is really only the lower section. Getting above the noise at steeet level is nearly impossible. Lousville seems to have a vibrant culture of motorcycle groups and car enthusiasts who tend to spend the late night hours driving loudly though the streets. The roof top pool is very small. More of a bar with a pool than a pool with a bar. Getting chairs was impossible. Tried several times to get a chair in the sun. Pool was always overcrowded. The design of the facilities was not meant to match the potential occupancy of the hotel in any good ratio. Dining options were uninspired and expensive. Do you really have "multiple" dining options if every one serves the same food and mixed drinks? Dont you just have a chain with multiple locations? Valet seemed overworked the entire time we were there. Everytime was a 20-30 minute wait. Area was so crowded I cant believe there were not accidents all the time. For 45 a night i expect a properly staffed valet. If you have weddings or conferences than add staff. Room was small and the non-bed offerings were uncomfortable and cheap. Nothing you wanted to sit in for any amount of time. No microwave, not a single plug within 10 feet of the bed, pillows were flat, and the ceiling in the shower was peeling. In short nothing impressive or special that would warrant price.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelton Raymond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025