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SpringHill Suites by Marriott Louisville Downtown

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Louisville Downtown

Enjoy cooking and dining in this fully equipped kitchen with a long counter, kitchen appliances, and a seating area.
Modern hotel with a prominent rectangular structure and flat roof, featuring a combination of brick and glass facade.
Relax in a stylish room with a comfortable bed, desk, and modern amenities.
Relax in the shaded patio area with comfortable seating and lush greenery.
Relax in the stylish lobby with a seating area, flat-screen TV, and city views.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
132 E Jefferson Street, Louisville, KY, 40202
  • Whiskey Row
    ‪6 min walk‬
  • Kentucky International Convention Center
    ‪6 min walk‬
  • KFC Yum Center
    ‪8 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 49.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 22.3 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 49.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to Holiday Inn Express & Suites, a modern hotel with a convenient entrance and ample parking.

Holiday Inn Express & Suites Louisville Downtown by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1506)
The price is CHF 102
for 1 room
includes taxes & fees
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Holiday Inn Express & Suites Louisville Downtown by IHG

About this property

SpringHill Suites by Marriott Louisville Downtown

Hotel with free breakfast, a short walk to Whiskey Row
An indoor pool, a 24-hour fitness centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Louisville Downtown offers 198 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Louisville Downtown. During your stay, you're just a quick walk from Whiskey Row. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Within a 10-minute walk of Whiskey Row and Fourth Street Live!
SpringHill Suites by Marriott Louisville Downtown offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Free breakfast is available daily. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Louisville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 19 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 19.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel Louisville Downtown
SpringHill Suites Marriott Louisville Downtown Hotel
Springhill Suites Louisville Downtown Hotel Louisville
SpringHill Suites Marriott Louisville Downtown
SpringHill Suites by Marriott Louisville Downtown Hotel
SpringHill Suites by Marriott Louisville Downtown Louisville

SpringHill Suites by Marriott Louisville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jaime

Stayed 6 nights in Apr 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
The management didn't handle 3 Alarms properly. They did not have anyone outside to comfort the guests at all, offer a warm drink and blankets. No one came outside to tell us it was a false alarm. Very poor job. You need to reimburse every one for one night. Bob Marcus rm 832
Stayed 3 nights in Apr 2025

4/10 Poor

Megan

Travelled with family, Travelled with group
Liked: Amenities
Fire alarms went off at 1:30 am and again at 6:00 am for excessive amount of time. Patrons had to wake their kids twice to take them out to stand in the parking lot for the all clear both times. Staff was NOT helpful in direction of returning to rooms. Also, this had been going on through the night for MULTIPLE nights per other patrons. Next morning they offered to comp parking but we didn’t pay for parking so it was a “sorry for the trouble” and we were on the way. For this amount of money, I’d stay somewhere else. Not worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints.

Great front desk and property staff. Clean rooms.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While we had a good stay overall, the fire alarms went off three times in the early morning hours. Getting out of bed to evacuate three times was inconvenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service on property was amazing

I was originally scheduled to check in on April 24, but due to multiple flight delays, I didn’t arrive until after midnight. When I finally checked in, a gentleman named Sylvester from Brooklyn, New York, assisted me. He was fantastic and answered all my questions.
Stayed 2 nights in Apr 2025

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complimentary water in the room. TV resilutiin is bad. Brakfast is not very good.
Stayed 4 nights in Apr 2025

6/10 Okay

Robert

Stayed 5 nights in Apr 2025

6/10 Okay

Andrea, Lexington

Travelled with family
Liked: Staff & service, amenities
The location of the hotel was very convenient, and on-site parking was available at a reasonable rate. One oddity is that the hotel itself doesn’t have an ice machine—instead, you have to go through the connecting Fairfield Inn to access ice machines on floors 4, 5, or 6. The trek to find ice felt a bit like a maze, which was definitely a downside. Cleanliness-wise, the hotel wasn’t what I’d call dirty, but it wasn’t up to a 5-star standard either. The carpet was tearing in spots, there were noticeable stains in the hallways, and the mats around the room’s wall art were torn—small things, but they added up. Another downside was the limited access to stairs. With only two elevators for a 9-story building, being told the stairs were "exit only" (even just to go to breakfast on floor 2) was frustrating. That said, the staff were great—friendly, responsive, and accommodating. When a fire alarm went off around 10 p.m., the general manager (I believe) and other staff handled the situation well, calmly directing guests and keeping everyone informed. Overall, it was a decent stay. The experience didn’t quite justify the higher price tag for the weekend, and that likely influenced my rating. If the rate had been more in line with the quality, I might have reviewed it more favorably.
Stayed 3 nights in Apr 2025

8/10 Good

LaShella

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Allison

Stayed 1 night in Apr 2025

10/10 Excellent

benjamin, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive to details and breakfast and in the room
Stayed 3 nights in Apr 2025

2/10 Terrible

Seth

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient downtown location. A little expensive for the area and you pay for parking separately but otherwise a very nice hotel. Nice, clean well maintained pool and gym. The breakfast on the 2nd floor was great with lots of items and plenty of dining space and a nice view.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jada

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew, Milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean hotel within walking distance of Whiskey alley and Louisville Slugger!
Stayed 2 nights in Mar 2025

6/10 Okay

Aurelia

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown
Stayed 1 night in Mar 2025

8/10 Good

Vladislava, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here while traveling with a small child to TN. Comfortable beds, nice amenities and great breakfast buffet. Great dining options within walking distance.
Stayed 1 night in Mar 2025

2/10 Terrible

Yue, Atlanta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a worst experience with this hotel under Marriott brand and made me doubt the quality of Marriott hotels. The front desk guest supervisor/manager is quite stubborn. Although she could not identify the north/south/ east/ west directions,she insisted that she was correct and ignored the guest’s request. I cannot believe how Marriott hired this person as a manager and she will definitely ruin the brand’s reputation. The housekeeping staff pretended they couldn’t understand and speak English as trained so the guest couldn’t ask for their help. Does their service follow Marriott “Spirit to Serve” tradition as they always mentioned? Please avoid staying in this hotel if you don’t want to waste your time and money.
Stayed 2 nights in Mar 2025

2/10 Terrible

Pennie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible. Rude checkin and checkout staff! I did not get the room I reserved and they didn’t make it right. They checked me in, sent to room and I called them upon entry. They said no king room available, some kind of bogus excuse with room issues but we “upgraded to a queen double”. That was a downgrade since I booked a king room. Won’t go back to this property snd won’t recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop for our family.
Stayed 1 night in Mar 2025

8/10 Good

Jo-Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms!

The hotel was clean and quite spacious. However the fan in the bathroom was very loud and there was no way to turn it off. The fridge also had a clear glass front with a light that stayed on all night so it just wasn’t a perfect night sleep. The beds were comfortable though and rooms very nice.
Stayed 1 night in Mar 2025