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4.4 out of 5

"Great location, great staff and great service " More

By a verified traveller on Sun 16 Jul 2023

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Superior Room (Marina View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 235* Per night/room 21 May - 22 May

Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms (2AD+2CH)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (Marina View, Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms (extrabed 4AD+2CH)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Tivoli Marina Vilamoura ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tivoli Marina Vilamoura

Everyone (8) Couples (13) Family (7) Friends (2)
5 out of 5
Great location, great staff and great service

Posted by on 16 Jul 2023

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Comment from Hotel Management

18 Jul 2023 by Hugo Gonçalves | The General Manager

Dear Mr. Roger, Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager

5 out of 5
Excellent hotel services and staff! This is our 8 visit & never disappoints!

Posted by on 20 Sep 2022

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Comment from Hotel Management

21 Sep 2022 by Tivoli Marina Vilamoura

Dear Mrs. Faye, Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. We are thrilled to have provided you such a great experience. Looking forward to have the pleasure of welcome you back at Tivoli Marina Vilamoura soon and continue to provide you great moments. Best regards, Hugo Gonçalves The General Manager

1 out of 5
Our stay at the tivoli marina was very disappointing. On arrival there was no water in the bathrooms, the rooms was extremely dusty and to top it off the next morning there was a huge cockroach in the bathroom. When speaking to the manager there was some empathy but really not much understanding I felt. Nothing really done in good gesture apart from moving rooms- to then find a cockroach. I would never return here again or recommend to anyone, there are so many better options in vilamoura. Additionally breakfast could never be right, the order would be wrong everyday and most things cold. Very awful stay. Do not waste your time!!!

Posted by on 20 Dec 2020

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Comment from Hotel Management

21 Dec 2020 by The General Manager Hugo Gonçalves

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We are deeply sorry to know that your experience fell short of your expectations. We truly apologize for having to experience such inconvenience and, although we realize that explanations cannot completely erase the unsatisfying experience, this was an unfortunate isolated incident which do not reflect the usual standard. We have taken note of your comments in order to improve our service and we sincerely hope you will give us the opportunity to welcome you back and provide you a pleasant experience on a next stay. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Lovely hotel ,staff were excellent Lots of help with a smile ,things were a bit different because of COVID like breakfast but it was well organised .plenty of sanitizer around the hotel for you to use . Would definitely stay here again we had a room with the marina veiw which was lovely .

Posted by , from Cardiff uk on 3 Sep 2020

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Comment from Hotel Management

4 Sep 2020 by The General Manager, Hugo Gonçalves

Dear Ms. Lea, Guest comments and suggestions are fundamental for a continuous optimisation of our levels of service, for which reason the Hotel's team would like to thank you for assessing your recent stay. Your lovely words are very rewarding as we work every day to improve our offer and we stay very happy and delighted to read that you had an incredible experience! It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon. Best regards,

5 out of 5
Everything about this hotel was perfect

Posted by , from Wales uk on 18 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Hugo Gonçalves General Manager

Dear Ms. Nicola, Thank you for your kind feedback regarding your stay with us. We hope to continue earning your trust and providing you with many more memorable holidays in the years ahead. Thank you. Best regards, Hugo Gonçalves General Manager

5 out of 5

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Hugo Gonçalves General Manager

Dear Guest, Thank you for your comments. It will be a pleasure to welcome you back soon. Best regards, The General Manager Hugo Gonçalves

5 out of 5
We stayed in a Puro Beach room which gives you daily access to the Puro Beach poolside of beach. PB is a great place and we thoroughly enjoyed it. Breakfast is good but it’s the only area I have a criticism as it’s a bit like a school canteen, very busy and noisy but it was good quality.

Posted by on 1 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Hugo Gonçalves General Manager

Dear Guest, Thank you for sharing your recent and lovely stay. It’s extremely valuable for us and we feel warmly flattered to have been able to correspond entirely to your expectations and provide you a fabulous experience at the Hotel and at both Purobeach. We regret that our breakfast did not meet your expectations, we will have your comments in considerations for further improvements. We hope to continue earning your trust and providing you and your family with many more memorable holidays in the years ahead. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Fantastic location. Beautiful hotel. Fantastic facilities, spotlessly clean! 5 stars!

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Hugo Gonçalves - General Manager

Dear Guest, Thank you for sharing your recent stay at Tivoli Marina Vilamoura. It’s extremely valuable for us and we feel warmly flattered to have been able to correspond entirely to your expectations and provide you a fabulous experience. Our Team does their best to provide a unique hospitality and we remain at your entire disposal for any further assistance you may intend for necessary and hopefully welcome you back soon in the Hotel. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Fab hotel, 1 minute from beach. Special mention to Jorge who really went above and beyond making us feel at home, and sharing his local knowledge so we could make the most of our visit, always so friendly. Hotel was clean and certainly 5stars

Posted by , from Ireland on 20 Sep 2018

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Comment from Hotel Management

20 Sep 2018 by Jorge Beldade General Manager

Dear Guest, Thank you very much for your lovely review regarding your stay in our Hotel. On behalf of the entire team we would like to let you know that we work every day to provide the best experience to our valued guests. t will be a pleasure to welcome you back in our property to provide you memorable moments. We wait anxiously for you! Best regards,

5 out of 5
Lovely hotel, great facilities and really close to the beach,breakfast was very good

Posted by on 24 May 2018

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Comment from Hotel Management

24 May 2018 by General Manager

Dear Guest, We truly appreciate your lovely comments regarding our delicious breakfast and amazing location. It will be a huge pleasure to welcome you and your family back soon at Tivoli Marina Vilamoura. Best regards, Jorge Beldade General Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.