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3.8 out of 5

"Excellent location . Lovely room . Friendly staff. Good bar area. " More

By a verified traveller on Fri 03 May 2019

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Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
CHF 141* Per night/room 2 Jun - 3 Jun

Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Signature Suite (Master Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Belfry Spa by Ligne St Barth. During your stay, you're just a quick walk from Basilica of the Immaculate Conception. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Hotel Belfry
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary
  • Airport pick-up and ski shuttle service available for a fee
  • Pets welcome for a fee

Belfry Spa by Ligne St Barth ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belfry Spa by Ligne St Barth

Everyone (1) Couples (2) Family (1)
5 out of 5
Excellent location . Lovely room . Friendly staff. Good bar area.

Posted by on 3 May 2019

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2 out of 5
Nous venons de séjourner dans cet hôtel pour le week-end. Nous avions réservé 2 chambres, dont une chambre quadruple. Nous avons été très bien accueillis et je tiens à signaler que le personnel est très professionnel et agréable cependant nous avons été très déçus de la prestation. Arrivés dans notre chambre, nous nous apercevons que le côté adultes ne dispose pas de télévision, la chambre est sombre et dans notre salle de bain il manque le pare baignoire et un joint pend dans le vide. Lorsque nous allumons la télévision côté enfants, celle-ci ne fonctionne pas. Nous avons demandé à l'accueil de la réparer et après une attente de 30mn, nous avons abandonné car nos enfants devaient se coucher. Ce matin nous avons été réveillés par un enfant qui courait joyeusement à 7h30 du matin dans la chambre du dessus. L'insonorisation n'est pas du tout optimale. Concernant les parties communes, nous n'avons pas pu profiter du jaccuzi car sur les 3, un ne fonctionnait pas et les deux autres étaient pris. Nous avons signalé ces désagréments à la réception en demandant un geste commercial car cette nuit nous a couté 700€ pour les deux chambres 30€ de parking et nous avons pris des consommations au bar mais cette demande a été refusée prétextant que seul le responsable de l'hôtel (absent) pouvait prendre cette décision. Celui-ci nous a répondu de manière très agressive ne remettant pas en cause les dysfonctionnements de son établissement. Manifestement il devrait changer de métier….

Posted by on 28 Feb 2022

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Comment from Hotel Management

14 Oct 2022 by Réception

Bonjour,Merci pour les points positifs évoqués concernant l'accueil, mais nous sommes désolés que vous n'ayez pas apprécié votre séjour. Concernant la télévision, il n'est jamais évoqué qu'il y a deux télévisions dans la chambre, mais nous nous excusons d'avoir pris trop de temps pour régler la télévision qu'il y avait. Pour le jacuzzi, ils sont habituellement jamais tous occupés en même temps, nous sommes désolés que vous n'ayez pas pu en profiter. Nous espérons que vous avez tout de même pu profiter de la piscine et du reste du spa et que vous avez apprécié d'autres aspects de l'hôtel.

4 out of 5
Le personnel est très agréable. La chambre est très spacieuse. Il faisait froid dans la chambre (isolation), nous avons dû utiliser le chauffage d'appoint

Posted by on 15 Dec 2019

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4 out of 5

Sehr nettes Personal

Das Personal ist sehr zuvorkommend und hilfsbereit. Die Zimmer sind neu Renoviert und schön. Nur das WC ist so klein das man kaum die Türe schliessen kann. Die Lage ist top und im Zentrum. Parkplatz steht beim Hotel zu Verfügung.

Posted by , from Schweiz on 29 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Anh

Thank you very much for leaving a comment. Regarding the toilet, we will renovate all small bathrooms. We're very glad you enjoyed your stay and hope to see you again.

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. This Belle Époque hotel also offers a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lourdes hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 1873
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lourdes Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport pick-up and ski shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Belfry Spa by Ligne St Barth offers 50 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Lourdes hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Hotel Belfry – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Bodegon – This brasserie specialises in French cuisine and serves lunch and dinner. Open daily.

Alexandra – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open daily.

Piment Rouge – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.

Le Bon Accueil – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Hot springs nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Belfry Spa by Ligne St Barth offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, ANCV Cheques-vacances and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s indoor pool is reserved for adults only 10 AM-6 PM.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • ANCV Chèques-Vacances
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation
  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand de la Grotte
  • Grand Grotte
  • Grand Hôtel Grotte
  • Grande Hotel Lourdes
  • Grotte
  • Grand Hôtel Grotte Lourdes
  • Grand Grotte Lourdes
  • Belfry Spa by Ligne St Barth Hotel
  • Belfry Spa by Ligne St Barth Lourdes
  • Belfry Spa by Ligne St Barth Hotel Lourdes
  • Belfry Spa by l'Occitane Les Collectionneurs

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from noon to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.