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The Luang Say Residence

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Restaurant
Point of interest
Exterior
Bar (on property)
Premium bedding, minibar, in-room safe, individually decorated
Luxury
VIP Access
4.5 star property
9.4

Exceptional

Luxury boutique hotel near Morning Market

Located close to Phousi Hill and Royal Palace Museum, The Luang Say Residence provides a poolside bar, a library and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Enjoy garden views and more at the two on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang
  • Place, Phousi Hill
    ‪3 min drive‬
  • Place, Royal Palace Museum
    ‪3 min drive‬
  • Place, Night Market
    ‪4 min drive‬
  • Airport, Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Garden view
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Explorator Suite Twin

Explorator Suite Twin | Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Garden view
  • 73 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Pioneer Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Explorator Suite Twin

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Pioneer Suite King

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Explorator Suite King

Premium bedding, minibar, in-room safe, individually decorated

Explorator Suite King

  • Mountain view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pioneer Suite King

Pioneer Suite King | Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pioneer Suite

Premium bedding, minibar, in-room safe, individually decorated

Pioneer Suite

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Luang Say Residence

This hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a poolside bar, a snack bar/deli and spa services.
The Luang Say Residence offers 32 accommodations with minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Luang Prabang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at The Luang Say Residence, you're just a quick walk from Wat Manorom. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by La Belle Epoque, one of the property's 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute drive from Morning Market and a few minutes from Phousi Hill
  • Free shopping centre and local-area shuttle service
The Luang Say Residence offers its guests an outdoor pool and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the luxury The Luang Say Residence. An area shuttle within 5 km and A shopping centre shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Luang Prabang hotel.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.
La Belle Epoque – This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.
Terrase Des Colonies – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Terrase Des Colonies

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 200
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Luang Say Residence

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 24 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 6 to 12 years old)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Luang Say Residence offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luang Say
Luang Say Residence
Luang Say Residence Hotel
Luang Say Residence Hotel Luang Prabang
Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang
The Luang Say Residence Hotel
The Luang Say Residence Luang Prabang
The Luang Say Residence Hotel Luang Prabang

The Luang Say Residence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 100 reviews
Rating 8 - Good. 16 out of 100 reviews
Rating 6 - Okay. 6 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful hotel with amazing friendly staff and superb food. Will definitely return. Highly recommended!
Stayed 6 nights in Jan 2026

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vue, St Paul

Liked: Staff & service, property conditions & facilities
Good service
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff are so gracious & welcoming. The room was large, beautifully decorated and well appointed. The breakfast was delicious and attractively presented. Dinner was a wonderful experience. Top notch food and service! The pool was very refreshing on hot days and we took advantage of the 2-for-1 happy hour offers!
Stayed 4 nights in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has large and comfortable rooms. The shutdown during Covid is still showing in terms of maintenance issues.
Stayed 5 nights in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have mixed reviews of this property. The property looks beautiful from a distance but when we checked in, our room was absolutely infested with mosquitos. The staff tried to be helpful and accommodating by moving our room twice but even in the final upgraded room, we still spent the night squashing mosquitos. Each room was very musty (probably the super mouldy curtains) and the furniture, even the suite, was stained and just looked grubby. With some deep, professional cleaning, this place would be stunning - the gardens are beautiful and breakfast by the pool is lovely. The property is away from the town but a tuk tuk is cheap and the hotel can organise a scooter which makes getting around easy.
Stayed 4 nights in Jan 2024

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Large rooms, but far from town centre

The rooms are very comfortable and spacious but the hotel far from the town centre. The hotel offers a free shuttle to the town centre but only 4 times a day and it's not very reliable, it can be late or early. If you need transport outside of those hours the hotel charges an extortionate amount, you are better off finding transport elsewhere or walking. Breakfast was a la carte with very limited options. We stayed for 3 days and couldn't use the pool because it was closed for maintenance, we weren't even allowed to use the sun loungers. I understand pools require maintenance, but we were never told either before we arrived or at check-in.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Wifi was a big problem in my room with poor service.
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back again. Great service and great staff.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.
Stayed 3 nights in Mar 2020

10/10 Excellent

johan meng loon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is clean n exclusive. service is good, a relaxing place for leisure
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and all of the staff are gracious and welcoming. The property and grounds are well maintained and a relaxing oasis just on the edge of downtown Luang Prabang. The pool is large and swimmable but like most of the pools in town it is not as crystal clear as one would like. Overall, the property is delightful.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Toui and the rest of the staff went out of their way to make sure we were happy at every turn. Great service, beautiful rooms, one of the best restaurants in Luang Prabang, and serious attention to detail make this property an excellent choice. We look forward to our next visit!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beware of overcharging

"Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive!

We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Especially the mattress if the bed
Stayed 3 nights in Dec 2018

10/10 Excellent

Sylvester, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff and nice pool!! Love the environment!!
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.
Stayed 7 nights in Jul 2018