Best Western Lubbock West Inn & Suites

2.5 star property

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Photo gallery for Best Western Lubbock West Inn & Suites

Experience serenity by the tranquil water feature with a cascading waterfall and tiered stone structure.
Enjoy dining in this stylish space with comfortable seating and a large flat-screen TV.
Enjoy communal dining and socializing in this outdoor patio area with tables and chairs.
Welcome to Lubbock, where guests can check in and relax in a comfortable seating area with a sofa and chairs.
Relax in a spacious room with a large bed, bedside table, and nightstand, featuring a lamp and a bathroom with a sink and mirror.

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5310 Englewood, Lubbock, TX, 79424
  • South Plains Mall
    ‪15 min walk‬
  • Lubbock Christian University
    ‪3 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
A fitness centre, a snack bar/deli and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Lubbock West Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lubbock West Inn & Suites. During your stay, you're just a quick walk from Ballet Lubbock. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes on foot from Ballet Lubbock and a 3-minute drive from South Plains Mall
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Best Western Lubbock West Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 371 reviews
Rating 8 - Good. 88 out of 371 reviews
Rating 6 - Okay. 44 out of 371 reviews
Rating 4 - Poor. 22 out of 371 reviews
Rating 2 - Terrible. 35 out of 371 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel at a good price

My stay at the a Best Western West in Lubbock was a good experience. Staff was very friendly and helpful. Hotel was clean and maintained. The only knock was my room fridge had a bag of food left in it from the previous occupant. No big deal, I threw it out.
Stayed 2 nights in Apr 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will stay again

pillows needs replacing. still a good place to stay
Stayed 1 night in Apr 2025

6/10 Okay

blanca

Business traveller, Travelled with partner
Disliked: Staff & service
The lady from the dining very poor service when saying morning to her just ignored me
Stayed 1 night in Apr 2025

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y el desayuno huevo,sausages,biscuits y gravy,yogurt,jugos,café,fruta etc muy bien gracias
Stayed 1 night in Apr 2025

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ravi Kiran

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good, probably what you get for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. We've stayed a few times and it will be our go to from now on. Front desk employee is top rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Shonna

Stayed 1 night in Dec 2024

10/10 Excellent

julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Mar 2025

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and big for our family Perfectly Staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stasha

Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful time
Stayed 2 nights in Feb 2025

8/10 Good

RODOLFO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to main roads
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Danita

Stayed 1 night in Mar 2025

10/10 Excellent

Titan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay even though I was in my hometown it was great
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025