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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Front of property
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Place, Lubbock War Memorial
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite) | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, Non Smoking, Annex Building (Extended Stay Suite)

7.0 out of 10
Good
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(82 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ashmore Inn and Suites

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area and a business centre.
Ashmore Inn and Suites offers 124 accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Ashmore Inn and Suites. During your stay, you'll be within walking distance of Huneke Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Spectrum & OMNI Theater and a few minutes from Huneke Park
  • Dogs welcome for a fee
Ashmore Inn and Suites offers its guests a kids' pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. The business-friendly Ashmore Inn and Suites also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ashmore Inn

Ashmore Inn Lubbock

Ashmore Lubbock

Ashmore Hotel Lubbock

Ashmore Inn and Suites Hotel

Ashmore Inn and Suites Lubbock

Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 707 out of 1607 reviews
Rating 8 - Good. 354 out of 1607 reviews
Rating 6 - Okay. 223 out of 1607 reviews
Rating 4 - Poor. 133 out of 1607 reviews
Rating 2 - Terrible. 190 out of 1607 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

4/10 Poor

ELIZABETH

Stayed 1 night in Feb 2026

6/10 Okay

Jesse

Travelled with family
Liked: Amenities
I’ve stayed at this hotel a couple of times before and although those were pleasant experiences, this one was not. The first room they put me in, the door was actually broken and did not lock properly. The AC did not work. The floors, bathroom and sink were not very clean. They moved me to another room which the AC worked great. However, the room itself was not very clean. There was hair in the sink and stains on the walls along with the wallpaper in the bathroom literally peeling off the wall. The bed was not comfortable. It actually felt like a very old mattress and on one side Of the bed I slept on, it dipped while the other side was very hard and uncomfortable. The breakfast left something to be desired. The eggs were OK but the biscuits were very hard, cold and stale. They looked and felt like they were 3 to 4 day old biscuits. Pretty gross. The parking lot is pretty scares. There is a truck who had a hitched trailer to it and took up the entire front parking and left no room for anyone else to park. When I let the front desk person know, they basically looked at me and said, “Well, what do you want me to do about it?” How about a little professional courtesy and see if there’s anything you could do so the rest of us wouldn’t have to park far away especially given I had my elderly mother with me who requires a handicapped parking. In any case, this is more than likely the last time that I will stay here because it was not worth my peace of mind and wallet.
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Samantha at the front desk was amazing checking me and my family in great customer service skills. She is amazing anything goes wrong she’s always willing to fix it…
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

8/10 Good

Esther

Travelled with partner
Liked: Cleanliness
The room was clean, but the only problem is that both ice machines were not working.
Stayed 2 nights in Jan 2026

6/10 Okay

Fengqin

Stayed 1 night in Feb 2026

2/10 Terrible

Dexter

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty. The lights in the jacuzzi room did not work, the pillows were stained. The man at the front desk was very friendly, but we checked out after about an hour and went to a different hotel.
Stayed 1 night in Feb 2026

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, for starters on the Expedia app, I booked a suite which was supposed to include a living area and when I went to check in, I was told we know you booked a suite, but Expedia doesn’t have it on their site right so you are actually booked in a handicap room, which had no kitchenette no living room. Then I just accepted that and I was like OK that’s fine but whenever I go to the room, the TV wasn’t working the remote wouldn’t work. The room smelled like smoke even though it was a non-smoking room I asked could somebody come fix the TV? They couldn’t figure out what was wrong with it so they said can we move you to another room? I was moved to another room and then had the same issue with the TV. I went back to the front desk, asked for another controller if maybe they could fix it for me and they gave me another controller and that still didn’t work and when I went to ask if someone could fix it, they were very nonchalant about telling me we don’t know what’s wrong and basically I had to just deal with it so I was in a room with no television all night. Needless to say this is probably the worst experience I’ve ever had at any hotel I’ve ever stayed at.
Stayed 1 night in Jan 2026

4/10 Poor

Wyatt

Business traveller
Disliked: Cleanliness, amenities
We stayed at the Ashmore for work a few years ago and it was great. Clean rooms, happy hour, lots of perks. I believe it changed hands and now it’s very dated and not as well kept. There was also mold in the shower. We left after the first night.
Stayed 2 nights in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 1 night in Jan 2026

8/10 Good

daniel, Lubbock

Stayed 2 nights in Jan 2026

10/10 Excellent

Salvador

Stayed 5 nights in Jan 2026

2/10 Terrible

Alexiss

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches crawling everywhere and toilet was dirty with dried pee on it.
Stayed 1 night in Jan 2026

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
We used to like staying at this hotel when we went to Lubbock, but it’s extremely run down now. The wallpaper is literally taped together in the hallways. We had to move rooms because one of the beds was broken and the bathroom door didn’t lock although the lock was pushed in. . The phone was masking most of the buttons so we couldn’t call the front office. You had to push in on the door in order to turn the safety lock. A huge safety issue was that you didn’t even have to use a keycard to enter the side door, it just opened. After moving rooms we noticed the door didn’t not automatically shut like most hotel room doors do. One side of the closet door was completely detached with the acres and bolts laying on the floor. One of the beds made a horrendous sound when you sat on it as if it might break. Lastly, the toilet handle literally turned 360 degrees and was very loud because it would “pop” but that was the only way to successfully flush the toilet. Will not be staying here again.
Stayed 1 night in Jan 2026

4/10 Poor

Sheila

Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026

4/10 Poor

Alicia

Disliked: Cleanliness, amenities
Found drug paraphernalia in my room. I took it to the front desk and although they were sweet, the only thing said was “sorry” and they took it. There were no wash cloths and no hand towels. There were also no Kleenex - beyond below bare minimum. The breakfast offering was sparse and not appetizing. Just not the best stay.
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Stayed 1 night in Jan 2026

2/10 Terrible

Atiana

Liked: Staff & service
Disliked: Cleanliness
Had to request a new room due to my “non smoking room” smelling like straight cigarettes. The second room then had a couch that was full of dog or cat hair. I had to clean the toilet seat myself due to urine stains being present. There was glitter all over the bathroom floor. Did not feel even comfortable enough to shower here. However, the staff at the desk were nice.
Stayed 1 night in Jan 2026

6/10 Okay

Reba

Stayed 1 night in Jan 2026

6/10 Okay

Elida

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
The staff was friendly and helpful at check in. The non smoking rooms however still smelled pretty heavy of smoke. There's always someone doesn't respect the non smoking rule. It was hard to sleep the 2nd night with the smoke in the air. The beds were clean, but very old. One sank in on one side. It was very uncomfortable. The breakfast was decent. The 2nd morning I went a little earlier than the day before and it was cold and also ran out of eggs and still had 2 hrs before the time was over. If you're staying for a quick business travel night it would be fine. Traveling with your family or kids for leisure, probably not.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edgar

Stayed 1 night in Jan 2026