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DoubleTree by Hilton Lubbock University Area

4.0 star property

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Photo gallery for DoubleTree by Hilton Lubbock University Area

Bar (on property)
Terrace/patio
Lobby
Suite, 2 Bedrooms, Pool View | View from room
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
505 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Place, Buddy Holly Center
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed (Mobility & Hearing, Roll-in Shower)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Pool View

Suite, 2 Bedrooms, Pool View | Living area | Flat-screen TV

Suite, 2 Bedrooms, Pool View

7.8 out of 10
Good
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Corner

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Corner Room

  • Sleeps 4

Corner King Room

  • Sleeps 4

King Room

  • Sleeps 4

King Room with Balcony

  • Sleeps 4

1King Ste Mobility/Hearing Access W/Ri Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Balcony Room with 2 Queen Beds

  • Sleeps 4

Two Room King Suite

  • Sleeps 4

1 King Bed 2 Room Suite Overlooking Pool

  • Sleeps 4

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 4

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About this property

DoubleTree by Hilton Lubbock University Area

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and conference space. Housekeeping is available on request.
DoubleTree by Hilton Lubbock University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Lubbock University Area. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial
DoubleTree by Hilton Lubbock University Area offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Lubbock University Area. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Lubbock hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Claraboya Scratch Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 13 to 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 19 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock University Area Hotel
DoubleTree by Hilton Lubbock University Area Lubbock
DoubleTree by Hilton Lubbock University Area Hotel Lubbock

DoubleTree by Hilton Lubbock University Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 717 reviews
Rating 8 - Good. 130 out of 717 reviews
Rating 6 - Okay. 59 out of 717 reviews
Rating 4 - Poor. 41 out of 717 reviews
Rating 2 - Terrible. 43 out of 717 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and facility. Family friendly. Didn’t get to try but the restaurant looked hoppin’.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerard

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not clean and we got the suite over the pool and bar area. Keeps you up till midnight or 1 until bar closes. No extra covers upon request. Front desk was very apologetic and attempted to correct issues. The young lady Sundry morning to sit us was not very pleasant. For breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Vandon

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer, Fort Worth

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Deeply Disappointing Stay If I could give zero stars, I would. I understand that game weekends come at a premium, but charging $300 a night for rooms that normally run around $100 is one thing - delivering the bare minimum is another. Shockingly, even that didn't happen here. Our room was falling apart and dirty from the moment we walked in. The TV, shower head, and toilet paper holder were all coming out of the wall. There was mold, stained bedding, and an overall level of neglect that was completely unacceptable for any hotel, let alone a Hilton-branded property. Housekeeping never came. When we asked the front desk if they could at least refresh towels and bedding while we went out for dinner, we were met with eye rolls and an attitude that made it clear we were an inconvenience. And what did they do? The absolute least. They dropped off "clean" towels and threw a new mattress cover on top of the same stained comforter. They didn't clean, didn't remove dirty towels (which we had placed in the shower clearly to be taken), didn't refresh anything, didn't pick up a thing. For $300 a night, I expected at least a clean, functional room and basic hospitality. Instead, we received a broken, dirty room and dismissive service. If there had been any availability elsewhere, we would have left immediately. I will never stay here again, and I will never recommend this hotel to anyone. They should be ashamed of themselves.
Stayed 2 nights in Nov 2025

8/10 Good

Noe

Stayed 1 night in Nov 2025

10/10 Excellent

Carri

Stayed 1 night in Nov 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower was leaking from the ceiling and causing the paint and ceiling to get wet when water was running. Looked like someone tried to fix but didn't get it from leaking and patched the ceiling anyway.
Stayed 2 nights in Nov 2025

8/10 Good

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

Arjeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the staff was very friendly and very polite. Overall I enjoyed the stay and will definitely be back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Anton

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The restaurant was amazing, room new , clean. Staff very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are clean, comfortable and staff is courteous but the restaurant (Claraboya) completely derails this otherwise lovely hotel. They played live music from a fairly poor musician strumming his guitar at 7:30am and due to the centralized location everything reverberat s throughout the building and was too loud to sleep in the room. We met some friends for drinks and appetizers in Claraboya and were asked to move to the bar (rather than a table) so the restaurant could save tables for dinner—yet when we left there were still empty tables. Not impressed. We have stayed at 6 other Lubbock hotels around the University for Texas Tech games and this was my worst experience. Many better options around the University area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I always love staying here! The staff is great and it’s so clean!
Stayed 1 night in Nov 2025

2/10 Terrible

Jai

Disliked: Cleanliness, staff & service, amenities
When we first got there they lost our reservation, when we got to the room things seemed okay later the first night as I was about to go to bed I see a throw up stain not cleaned at all , I then start to notice how the rest of the room is dirty with dust on just about everything , I didn’t even shower because I was so thrown off , THEN THE SECOND NIGHT HAPPENED AND THIS IS WHEN WE KNEW WE WERENT STAYING ( BED BUGS ) they have bed bugs … I booked this place because it was expensive and seemed nice .. looks are deceiving
Bed bug on couch
Bed bug on couch
bed bug on couch
Throw up on wall
Stayed 2 nights in Oct 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

ESTEVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy. Staff was friendly. It smelled great. Bed was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamim

Liked: Staff & service, amenities, property conditions & facilities
New , Clean and quiet .
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly people
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The food is hands down the best of any hotel in the Lubbock market. Overall, the rooms are clean, modern, and has soft beds. The people are accommodating. I like it overall.
Stayed 2 nights in Oct 2025