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Art Relais

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Photo gallery for Art Relais

Hallway
Garden
Designer toiletries, hair dryer
Front of property
Desk, cots/infant beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪10 min walk‬
  • Place, Palazzo Pfanner
    ‪13 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Double Room Single Use

Designer toiletries, hair dryer

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Desk, cots/infant beds, free WiFi

Double Room

  • 23 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Desk, cots/infant beds, free WiFi

Triple Room

  • 23 sq m
  • Sleeps 6
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Desk, cots/infant beds, free WiFi

Quadruple Room

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Art Relais

A rooftop terrace, a hot tub and massage/treatment rooms are available at this affittacamere. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, limo/town car service, a computer station and express check-in are on-site.
Art Relais offers 6 accommodations with designer toiletries and a hairdryer. This Lucca affittacamere provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (surcharge) are also available.
Recreational amenities at the affittacamere include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Art Relais, you're just a quick walk from Porta San Donato. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Full breakfast offered for a fee
  • Services include tour or ticket assistance, luggage storage and limo or town car service
  • On-site recreation includes scooters/mopeds to rent, segway rentals/tours and bicycles to rent
  • Just a 5-minute walk from Porta San Donato and 9 minutes on foot from Walls of Lucca
  • Free train station pick-up shuttle service
As a guest of Art Relais, you'll find a hot tub, a rooftop terrace, and barbecue grills. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the business-friendly Art Relais. The affittacamere can provide limo/town car service and wedding services. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Lucca affittacamere.

Guests can enjoy full breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: EUR 5 per person

Things to do

  • Bicycle rentals
  • Hot tub
  • Scooter/moped rentals
  • Segway rentals/tours
  • Ski storage

Family friendly

  • Cot (surcharge)
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages
  • Spa treatment rooms
  • Turkish bath

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 5 per person
  • Airport shuttle fee: EUR 60 per person (one way)
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Art Relais offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the affittacamere before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Leone di Sant' Anna
Leone di Sant' Anna Bed & Breakfast
Leone di Sant' Anna Bed & Breakfast Lucca
Leone di Sant' Anna Lucca
Art Relais Condo Lucca
Art Relais Lucca
Art Relais
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca

Art Relais Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 181 reviews
Rating 8 - Good. 80 out of 181 reviews
Rating 6 - Okay. 46 out of 181 reviews
Rating 4 - Poor. 19 out of 181 reviews
Rating 2 - Terrible. 9 out of 181 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Eva

Disliked: Staff & service, property conditions & facilities
Toen we aankwamen, was er niemand aanwezig. Na 2x bellen kwam er iemand aan die ons mee nam naar een ander b&b iets verderop in de straat. Daar moesten we overnachten. Was netjes en schoon. Ontbijt volgende ochtend was weer bij Art Relais. Het bleek dat er wel mensen sliepen in het b&b. Ontbijt was prima. Overboeking ??
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Era una habitación de la última planta y hacía un calor insoportable cuando llegamos y toda la noche, tenía un equipo de aire acondicionado pero no enfriaba. El resto todo bien, el trato muy agradable y el desayuno también bien. Es una pena que no solucionen el problema del aire acondicionado porque el resto nos pareció todo bien. Buen aubicación para visitar Lucca.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

eigentlich ein hübsches Hotel in Stadtnähe

leider sind die Zimmer (zumindest unseres) ziemlich runtergekommen - es wäre nicht viel Aufwand notwendig um das Hotel auf einen akzeptablen Zustand zu bringen :-(
Verified

6/10 Okay

AMLETO

Disliked: Room comfort
hotel piacevole ma camera soffocante non si riusciva ad aprire gli scuri della finestra e pertanto dato il caldo di questi giorni la camera risultava soffocante per il resto personale gentile, posizione ottima
Verified

8/10 Good

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt beliggehed

Indtjekning lidt besværlig, da man skal ringe til ejeren. "Kommer om 5 min" blev til en times tid - tog ikke telefonen de første 5 opringninger.... Morgenmad foregår på en café i nærheden hvor vi selv fandt ud af at der var ferielukket, hvorefter der blev arrangeret en meget spartansk morgenmad på stedet. Køleskab var der ikke men fin balkon og have.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Non lo voglio piu

arrivati alle 14 non c'era nessuno la chiave della camera era sulla buchetta della posta. stanza in ordine e pulita. peccato vhe la successiva pulizia veniva fatta 3 giorni dopo . compreso il bagno che essendo senza finestra potete immaginare l'odore. il cell in efettuato il giorno successivo alle 10.40 il personale è arrivato a quell'ora.noi prima abbiamo fatto varie telefonate ai 2 numeri esposti sulla targa esterna compreso un cell. che è stato spento fino alle 10.30 . aria condizionata a tempo.ci hanno detto che andava solo dalle 18 alle 6 del mattino essendo in gita di piacere e rientrando tardi 3/4 la mattina stavamo a dormire ma più delle 10 non era possibile x il caldo il barbecue un po nasciamo li usato s non pulito e la jacuzii piena di aghi di pino. all mia domanda la jacuzu e piena di aghi di pino mi è stato detto che potevo usare il retino a disposizione. mi fa un po strano tutte queste discrepanze xme il gestore non gli interessa più del posto. comunque non lo consiglieri a nessuno
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig og bra! Vi ankom sent om kvelden, og da hadde betjeningen lagt ut nøkkel til oss! Nærme sentrum.
Verified

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a short walk from the city wall
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looked good online, but not close up

The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.
Verified

6/10 Okay

Denis

Liked: Staff & service
The hotel was clean and comfortable and only a short walk into the city centre - the staff were very friendly and helpful - I would stay there again.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Inte en skymt av hotelledningen

Hotellet rätt OK, men hotelledningen helt osynlig under de 4 dagar jag var där. Fick betala direkt när jag kom och sedan såg jag inte till dem mer. När jag gick vilse på vägen hem ensam från stan första kvällen ( p g a fel beskrivning på deras karta om var hotellet låg) försökte jag ringa flera gånger men fick ej svar. Frukost fick man själv gå och ta på ett café en bit från hotellet.Allt detta - plus att badrummet var i behov av diverse mindre reparationer - gav en känsla av att man kanske snart tänkte sluta med hotellverksamheten.
Verified

4/10 Poor

Elisabeth

Disliked: Staff & service, property conditions & facilities
Leider waren wir insgesamt enttäuscht. Ich habe in diesem Hotel schon mehrmals übernachtet, aber ich musste feststellen dass dieses Hotel sehr nachgelassen hat. Es wird nicht renoviert, unsaubere Stellen, kaputte, marode Gartenstühle haben wir diesmal vorgefunden. Zusammengesuchte, dünne Handtücher, die muffelig riechen und man hat das Gefühl dass sie nicht sauber sind. Die Rezeption ist nur ab und zu besetzt. Was auch zu bemängeln ist, dass die Kosten für die Zimmer schon 2 Tage nach der Buchung am 26.05.2015 abgebucht worden sind, aber die Zimmer haben wir von 15.06. bis 19.06. bewohnt. Eine stornierte Buchung hat man uns auch berechnet, also gleichzeitig zwei Abbuchungen.
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel

I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance.
Verified

6/10 Okay

B

Liked: Cleanliness

stadtnah

Altstadt und Busterminal in ca. 10 Minuten zu erreichen
Verified

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

breve soggiorno a Lucca

Posto tranquillo a 5 minuti dalle mura camera accogliente giardino interno
Verified

8/10 Good

Wai piu

Liked: Staff & service

hotel

Nice hotel
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pessimo

Abbiamo alloggiato per una sola notte e menomale!! Bagno sporco, camera sporca... Non scendo nei dettagli che è meglio... L unico aspetto positivo la gentilezza della signora Eva della reception.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute aanrader!

Prettig verblijf in mooie omgeving Af en toe klopt het niet maar dat komt wel eens vaker voor Voor mij is het een absolute aanrader zeker voor deze prijs. Vriendelijke mensen die je rustig je gang laten gaan
Verified

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

discreta

buon posto per dormire, vicino al centro, siamo andati a piedi. Camera pulita, dotata di tv, bagno splendido, pulito. Molto gentile la persona che ci ha atteso alla struttura, disponibile. L'unica nota ma lieve , forse la stanza era un po' fredda, andava acceso prima il riscaldamento. Ma un neo ad una struttura che consiglierei.
Verified

2/10 Terrible

Sylvi

Disliked: Staff & service, room comfort

Dachkammer - mehr nicht

Wir sind um ca. 18,00 Uhr angereist. Vor Ort war keiner. Den Schlüssel haben wir durch Zufall auf dem Briefkasten gefunden. Unser " Zimmer " besser gesagt unsere Dachkammer war echt toll. Bin wenigstens 3 x gegen die in der Dachkammer quer verlaufenden Dachbalken gelaufen. Verlaufen teilweise so um die 1,65 m durch die Kammer. Rings herum nur Wände kein Fenster, nur im Dach eine Luke die sich so ca. 10 cm öffnen ließ. Eine tolle Sauna bei 30 Grad Aussentemperatur. Das Bad extrem gut für Lilliputaner. In der Dusche ist eine Bewegung nicht möglich, also muß mann hoffen das dass Duschbad auch nach unten zu den Füssen läuft. Wenn ich daran denke was für herrliche Zimmer wir davor hatten und das für den selben Preis. Absolut nicht zu entfehlen !!!!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Proche de la ville mais difficile de se garer

Hôtel bien situé, propre mais vieillot. Personnel accueillant. La salle du petit-déjeuner est petite il faut parfois faire la queue. Difficile de trouver un parking quand on ne connaît pas le quartier.
Verified

6/10 Okay

Ad

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

goede prijs-kwaliteit verhouding

+ goede locatie t.o.v. oude binnenstad , bushalte en station. gastvrije bediening en receptie - matig ontbijt
Verified

6/10 Okay

emyr

Liked: Staff & service

10 days in Lucca

a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs
Verified

4/10 Poor

Lea

Disliked: Cleanliness, property conditions & facilities

Falta de limpieza en general

El hotel está situado cerca de la entrada del casco antiguo, en una casa con muchas posibilidades y un bonito jardín pero haría falta que reformasen los baños y el suelo y la limpieza fuese mejor. El desayuno se puede mejorar también. Para lo que ofrecen me parece caro.
Verified

10/10 Excellent

Ольга

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливались на одну ночь, по дороге на остров Эльба. По приезду в отель, нас определили в номер, который находился по другому адресу. Он находился в чисто итальянском старинном доме, с террасой и внутренним двориком с бассейном. У нас был целый этаж. Помещение оборудовано под старину в стиле Art. Находится в шаговой доступности от исторического центра (10-15 мин.). Собственной парковки не было, запарковались у соседнего дома. Впечатления только положительное. Персонал очень доброжелательный. Рекомендуем.