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Palazzo Dipinto

4.0 star property
VIP Access

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Photo gallery for Palazzo Dipinto

Front of property – evening/night
A building entrance with a glass door, a sign reading "Palazzo Dipinto," and a small table with a purple vase.
A spacious living area with a modern sofa, a bookshelf, and a dining area with tables and chairs.
Lobby
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Piazza del Palazzo Dipinto, 27, Lucca, LU, 55100
  • Place, Piazza Napoleone
    ‪2 min walk‬
  • Place, Walls of Lucca
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room (Master)

Room (Master) | Premium bedding, minibar, in-room safe, individually furnished

Room (Master)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a large bed, two armchairs, a small table, and a floor lamp.

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a view of the outdoors through sheer curtains.

Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,001 reviews
The price is CHF 135
includes taxes & fees
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About this property

Palazzo Dipinto

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Palazzo Dipinto offers 19 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Dipinto. During your stay, you're just a quick walk from Puccini Museum. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Puccini Museum and Palazzo Mansi National Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Palazzo Dipinto also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Lucca hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 49.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046017A1NIIJEKUO

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Dipinto Hotel Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel Lucca

Palazzo Dipinto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 396 out of 427 reviews
Rating 8 - Good. 23 out of 427 reviews
Rating 6 - Okay. 6 out of 427 reviews
Rating 4 - Poor. 0 out of 427 reviews
Rating 2 - Terrible. 2 out of 427 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Conveniently located and the rooms were very clean. Great stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

chalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, spacious elegant room, ideal location, helpful staff, great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Superb room and shower facilities. Lovely breakfast. Staff excellent. A terrific stay and customer experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was exceptional. The room was spacious and clean. Location was convenient.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great staff and very good location for the city
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service
Great place! Wonderful staff! Location is also great.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, comfortable room.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great staff, facilities, breakfast, service. We will definitely be back.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anushirvan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a nice area.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and facilities with great breakfast and staff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mariana Ehlers

Liked: Cleanliness, staff & service, amenities
Outstanding hotel! They thing about absolutely everything for the guests have a good stay. Well located, friendly staff, clean room, breakfast was perfect with quality items, we were received with a welcome drink. Love it! Whenever we came back to Lucca, we'll for sure stay there again! Thank you for the great time!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yingshun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay and convenient location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel best breakfast super clean room will book again
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , superb hotel
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Lucca hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, great location, quiet, friendly and welcoming staff.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay and great staff
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice rooms, beautiful breakfast. Small hotel, great personal service
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean and comfortable, breakfast excellent!!!
Stayed 1 night in May 2023
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Dapinto is a quiet hotel in a great location in Lucca. Breakfast was just ok, we were rushed from our table to make room for other guests. This was not typical in Italy at all. The room was clean. We could not get the AC to work but to be fair, we never reported it as we only stayed one night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old-world charm. Located in the center of the city with extraordinary amenities. A great place to enjoy all that Lucca has to offer.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024