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Altstadt Hotel Krone Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Krone Luzern

A modern hotel room with a large bed, a desk, and a seating area.
A reception desk with a crown emblem, a large mirror, and a vase with white flowers.
A buffet with various food items and beverages.
A modern bathroom with a toilet, sink, and shower.
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a bed, bedside table, chair, and a small desk with a potted plant.

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a bed, two chairs, a small table, and a desk with a coffee machine.

Standard Twin Room

9.0 out of 10
Wonderful
(83 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, a bedside table, a small desk, a chair, a potted plant, and a mirror.

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with three beds, a desk, and a chair.

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Quadruple Room (1 Queen Bed)

Minibar, in-room safe, desk, blackout curtains

Quadruple Room (1 Queen Bed)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 772 reviews
The price is CHF 352
includes taxes & fees
10 Aug - 11 Aug
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About this property

Altstadt Hotel Krone Luzern

This smoke-free hotel features a restaurant, valet parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Altstadt Hotel Krone Luzern gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Lucerne Town Hall and Mill Bridge
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Altstadt Hotel Krone Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great hotel location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities
Great place, location and facility - would highly reccomend.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location. Room a little small but clean. Would stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evan M

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Excellent location in a beautiful city.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

AZUCENA

Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shengyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and simple amenities. The room was a nice size, high ceilings. The beds were two twins (perfect for my son and I) and were very comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ethel May

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lynae

Liked: Cleanliness, amenities, property conditions & facilities
Good location in town near Chapel Bridge. Coming by car is very tricky as streets leading to plaza where hotel is located are narrow and shared with pedestrians. Twin bed room has basic amenities. Area around hotel has many shops and eateries.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great stay in this hotel! The location is walkable from train station and nearby Coop is convenient for quick purchase. Received Lucerne guest card before the stay. Room is clean. Only a minor feedback is pillow is too soft for my preference. Would stay here again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

wesam

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull stuff . You feel home
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fei Fei

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a very nice and convenient location, but it’s more like a business hotel, and the coffee machine didn’t work..
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

petronella

Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joan Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to various parts of Lucerne
Stayed 5 nights in Oct 2025