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Altstadt Hotel Magic Luzern

Property class: 3

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Photo gallery for Altstadt Hotel Magic Luzern

A riverside view with a bridge, historic buildings, and a mountain backdrop.
A modern room with a red sofa, a small round table, and a large abstract painting on the wall.
A buffet with various food items and beverages.
A room with a boat-shaped bed, wooden beams, a red sofa, and a television.
A luxurious bathroom with a large bathtub, two red velvet armchairs, a gold-framed mirror, and a flat-screen TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Brandgässli 1, Lucerne, LU, CH-6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Angel Room

A bedroom with a bed, a glass table, and a chandelier.

Angel Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Symphony Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Symphony Room

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Mystic Room

A modern hotel room with a bed, a flat-screen TV, a round table, and red curtains.

Mystic Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Farmer Room

A cozy bedroom with a wooden bed, a desk, and a window with curtains.

Farmer Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Lotus Room

A room with a bed, a wooden table, a bench, a mirror, and a wall decoration.

Lotus Room

8.4 out of 10
Very good
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Pirate Room

A room with a boat-shaped bed, wooden beams, a red sofa, and a television.

Pirate Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Swiss Chalet

A bedroom with a wooden sloped ceiling, a large bed, a desk, a chair, and a television.

Swiss Chalet

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Egypt Room

A room with a bed, wooden ceiling, Egyptian-themed wall art, and a small desk with a lamp.

Egypt Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite

A spacious bedroom with a large bed, a sofa set, a TV, and a view of the city.

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 99 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Lionheart Suite

A four-poster bed with white linens, a red upholstered chair, a small table with a lamp, and a view of an outdoor patio with a table and chairs.

Lionheart Suite

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Suite

A modern living room with a black sectional sofa, a glass coffee table, a floor lamp, a large mirror, a bathtub, and a statue.

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Barock Suite

A double bed with ornate headboard, a bedside table with a lamp, and a large mirror on the wall.

Barock Suite

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Aladin Room

A modern living room with a sectional sofa, a glass coffee table, and a chandelier.

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

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The price is CHF 161
includes taxes & fees
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About this property

Altstadt Hotel Magic Luzern

Valet parking, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site.
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Altstadt Hotel Magic Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chapel Bridge and Lucerne Town Hall
Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
Information provided by the property may be translated using automated translation tools
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, clear, excellent location. Nothing special but a good place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Alstadt Hotel Magic in Lucerne was very nice. The check in process was easy. The staff was friendly and helpful. We arrived via car which was valet parked and returned to us on demand which was nice. The location of the hotel is great. You are steps away from the sites and not far from the train station. There are numerous restaurants all within walking distance.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located, but you will need to schlep your luggage a bit. There is a small elevator. Breakfast at the nearby Altstadt Krone was very good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Great room and lovely staff. Plenty of coffee and very peaceful stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception has to be better. We check in and the reception man was so rude.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rouzbeh

Liked: Cleanliness, staff & service
Disliked: Amenities
The checking in was tricky as you have to do it at an adjacent hotel. No amenities, but the location is superb.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

PAULITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, unique style as we chose Angel room. Great location but you have to go up stairs (27 steps) to get to the hotel which is hard if you have a medium size luggage. Wifi is slow but otherwise, can be recommended for short stay. We stayed for 1 night only.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

tu

ok
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liang

Liked: Cleanliness, staff & service
The room temperature is too high and can’t be adjusted due to it is central controlled. I can’t sleep well because of the heat.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room and location.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Kelsey

Good experience for the budget. The room was large and the location was convenient.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Perfect location and loved the balcony overlooking the square.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Michelle

Liked: Cleanliness
Great Location!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Fun and busy location~ large room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Candelaria

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The view from our balcony was spectacular.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Brian

Disliked: Amenities
Room far to warm no way to reduce heating Room was small I definitely would not go back
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed I didn’t get the room near near the river however was “upgraded” to hotel nearby which was bigger (plaza view). Great location!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Favorite place that we stayed on our Switzerland trip! Absolutely loved the balcony in our room!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Alexander

Liked: Cleanliness
Great location
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Josue

Liked: Cleanliness, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carroll

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ranon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay and best city ever
Stayed 4 nights in Mar 2024