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Hotel Royal Luzern

3.0 star property

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Photo gallery for Hotel Royal Luzern

A balcony with a table set for two, overlooking a lake and mountains.
A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors.
A multi-story hotel with balconies, a flag on top, and a stone facade.
A hotel lobby with a checkered floor, red leather chairs, a large wooden cabinet, and a red carpeted corridor.
A hotel lobby with a checkered floor, red upholstered chairs, a wooden reception desk, and a large window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
22 Rigistrasse, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Grand Casino Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪17 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room

A double bed with a green upholstered headboard, two bedside tables with lamps, a vase of flowers, and a glass table with a plate and a wine glass.

Double Room

7.2 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a vase of flowers, and a balcony with a table and chairs.

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors.

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Royal Luzern

A bar/lounge, a snack bar/deli and a front desk safe are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a banquet hall.
Hotel Royal Luzern offers 40 accommodations with complimentary bottles of water and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Royal Luzern. During your stay, you're just a quick walk from Lake Side Promenade. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Within a 10-minute walk of Lake Side Promenade and Grand Casino Lucerne
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a front desk safe are also featured at Hotel Royal Luzern.

Smoking is allowed in designated areas at this 3-star Lucerne hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Hotel Royal Luzern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 263 reviews
Rating 8 - Good. 63 out of 263 reviews
Rating 6 - Okay. 23 out of 263 reviews
Rating 4 - Poor. 12 out of 263 reviews
Rating 2 - Terrible. 11 out of 263 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the Hotel Royal very quiet and comfortable and was a great location … the staff were extremely helpful and breakfast was great! I would stay again for sure !!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great views, central location. Clean, great beds!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, lots of great choices in egg dish preparation, fresh fruits, pastries, excellent meats cereals etc. all staff were extremely friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Malekkal

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel and great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and thoughtful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here! We were in Luzern for 2 nights. We were greeted with a hearty welcome by our host, Bangin Salih, with a warm smile, a welcome map and public transport tickets (which included a 20% discount on many tours) We chose to purchase the breakfast buffet and it was DELICIOUS and the cost was a huge savings too! If we return to Luzern we would definitely choose to stay here again. Thank you Bangin, Thank you Royal Luzern Hotel!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 20 min walk to train station. Breakfast buffet available for purchase. Beautiful view of the mountain from room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

BriannaMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Spectacular view of Lake Lucerne from the room and great breakfast. Bangin made us feel very welcome and we had a wonderful stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay at the hotel in Luzern, Arad (Front desk) helped us check in in, he gave us recommendations for things to do and places to eat around. Our room was clean, spacious with two balcony’s and amazing windows, bathroom was tidy and bed so comfortable . Breakfast buffet was complete. I will definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anne Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property. The location was perfect for us, the staff was so friendly. Be prepared to take your bags down stairs. I didn't see a ramp to do so. Our favorite thing was the jazz in the lobby. Made the start and end to the days even more beautiful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with nice view of the lake. Staff was very helpful and friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Tanyaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day. Room was smaller than expected but we were only there to sleep so didn’t bother us much. View from the bedroom window was outstanding!! Hotel was very quiet and lacking any atmosphere, no food available!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Danielle

Liked: Cleanliness
The view from this hotel is amazing! The location is not the best and it is up a steep hill so if you are travelling with luggage it is not ideal. It was SO loud in the room. We could hear everything from the rooms around us…we could even hear someone coughing in their room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

darren heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a view. Comfortable beds, immaculate bathroom
Stayed 3 nights in Aug 2025