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Hotel Hermitage

4.5-star property
Seeburgstrasse 72, Lucerne, LU 044 511 21 42
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4.6 out of 5
Exceptional!
See all 36 ebookers Reviews

"Online in-room services were very efficient. Friendly staff, beautiful views on lake during sunshine or storms. Easy access with bus from station. Ve ... " More

By a verified traveller on Sun 21 Aug 2022

Points Of Interest

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Standard Double Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 374* Per night/room 20 May - 21 May

Lake View Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lake View Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lake View Design Balcony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lake View Deluxe Suite Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel. During your stay, you're just a quick walk from Lake Side Promenade. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine with ocean views at Restaurant HERMITAGE, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Schloss Meggenhorn and 6 minutes from Lion Monument
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Everyone (17) Couples (12) Family (5)
5 out of 5
Online in-room services were very efficient. Friendly staff, beautiful views on lake during sunshine or storms. Easy access with bus from station. Very pleasant stay. Will come back.

Posted by on 21 Aug 2022

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Comment from Hotel Management

24 Aug 2022 by Anja Preiser, Quality Management

Dear Claudia, Thank you for your great review. We are happy to read that you enjoyed your stay with us.We are looking forward to welcoming you another time soon again.

5 out of 5
Excellent hotel- the view outside the hotel was unbelievable. Great for family of 4. Very clean. Great location- 10 minutes away from Lucern Station and very accessible. Brilliant service, friendly staff, comfortable room, definitely well recommended.

Posted by on 18 Aug 2022

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Comment from Hotel Management

24 Aug 2022 by Anja Preiser, Quality Management

Dear Saul, thank you for your great review. We are happy to read that you enjoyed your stay with us. We are looking forward to welcoming you another time soon again

5 out of 5
Das Hotel ist sehr gut geführt. Architektur, Umgebung und auch Möblierung sind hervorragend. Das Personal arbeitet auf höchstem Niveau. Was diesem Hotel etwas fehlt, ist die Hand einer persönlichen Ausstattung und Dekoration. Es ist von der Ausstattung her für Liebhaber von Corbusier Sesseln hervorragend geeignet, aber nicht, wenn man ein wenig nach persönlichem Ambiente sucht.

Posted by on 21 Nov 2021

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Comment from Hotel Management

25 Nov 2021 by Anja Preiser, Quality Management

Grüezi Gerhard Herzlichen Dank, dass Sie sich Zeit genommen haben, uns Ihr Feedback über Ihren Aufenthalt bei uns mitzuteilen. Schön zu hören, dass es Ihnen bei uns gefallen hat. Wir möchten uns aber auch entschuldigen, dass Ihnen das persönliche Ambiente fehlte. Wahrscheinlich lag es daran, dass die Umbauvorbereitungen für die bevorstehende Renovation bereits laufen. Wir würden uns darum sehr freuen, Sie ab Frühling im neuen Design sowie in einzigartiger Atmosphäre zu begrüssen und Sie diesmal zu 100% von unserem Haus überzeugen zu können. Herzliche Grüsse Anja Preiser, Quality Management

4 out of 5

Posted by on 20 Aug 2020

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Comment from Hotel Management

24 Aug 2020 by Anja Preiser, Quality Management

Guten Tag Vielen Dank für die Bewertung. Wir hoffen, Sie bald wieder willkommen zu heissen. Herzliche Grüsse aus Luzern Anja Preiser, Quality Management

5 out of 5

Posted by on 6 Feb 2023

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Comment from Hotel Management

15 Mar 2023 by Anja Preiser, Quality Management

Dear Silvana,Thank you very much for your review. The whole Hermitage team is looking much forward to your next visit.Best regards,

5 out of 5

Posted by on 16 May 2022

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5 out of 5
Sehr empfehlenswert, sauber, gute Ausstattung. Das Essen war hervorragend!

Posted by , from Landquart on 29 Nov 2021

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Comment from Hotel Management

29 Nov 2021 by Anja Preiser, Quality Management

Grüezi Carols, Herzlichen Dank für Ihre positive Bewertung. Es freut uns sehr, dass wir Sie begeistern konnten. Wir hoffen, Sie bald wieder bei uns willkommen zu heissen. Herzliche Grüsse aus Luzern Anja Preiser, Quality Management

5 out of 5
Die Lage ist fantastisch.

Posted by on 26 May 2021

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Comment from Hotel Management

26 May 2021 by Anja Preiser, Quality Management

Grüezi Herzlichen Dank für Ihre positive Bewertung. Wir hoffen, Sie bald wieder willkommen zu heissen. Herzliche Grüsse Anja Preiser, Quality Management

5 out of 5
In jeder Hinsicht eine super Adresse! Sehr freundliches und aufmerksames Personal! Sehr gutes Essen und das Zimmer war sehr sauber und geräumig! Auf jeden Fall sehr empfehlenswert!

Posted by on 26 Apr 2021

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Comment from Hotel Management

26 May 2021 by Anja Preiser, Quality Management

Grüezi Vielen herzlichen Dank für Ihr fantastisches Feedback. Über Ihre positive Rückmeldung haben wir uns alle natürlich sehr gefreut. Wir freuen uns schon auf Ihren nächsten Besuch und wünschen Ihnen bis dahin alles Gute. Herzliche Grüsse Anja Preiser, Quality Management

5 out of 5
Excellent séjour! Vue splendide, personnel accueillant et très serviable, restaurant au top!

Posted by on 31 Mar 2021

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Comment from Hotel Management

7 Apr 2021 by Anja Preiser, Responsable Qualité

Bonjour, Merci beaucoup pour votre évaluation magnifique. C'est un plaisir de lire que c'était un séjour magique pour vous et nous serions très heureux de vous accueillir chez nous de nouveau bientôt. Nos salutations les meilleures, Anja Preiser, Responsable Qualité

About the Hotel Hermitage

Location Seeburgstrasse 72, Lucerne, LU 6000

Property Features

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel such as complimentary bicycles and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a sauna, a rooftop terrace and a garden. Parking is available for a fee. This 4-star Lucerne hotel is smoke free.

  • 69 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel offers 69 air-conditioned accommodations with minibars and laptop-compatible safes. This Lucerne hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant HERMITAGE – Overlooking the ocean, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.

Beach Club – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Mountain biking on site

Spa Services

The on-site spa has massage/treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 65.0 per night.
  • Cots (infant beds) are available for CHF 30.0 per night.

Pet Policy

  • Pets: CHF 30 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35.00 for adults and from CHF 15.00 for children
  • Uncovered self-parking fee: CHF 15.00 per day
  • Pet fee: CHF 30 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seehotel Hermitage
  • Seehotel Hermitage Hotel
  • Seehotel Hermitage Hotel Lucerne
  • Seehotel Hermitage Lucerne
  • Seehotel Hermitage Luzern Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.