Had a great stay, cozy log cabin, beds were very comfortable. So nice to have a few garbage bags, paper towels, soaps and toiletries!! Also some coffee filters:) Hot tub was great too!
This was my second time renting this house, and I was pretty disappointed. No key in top key holder thing outside so had to call emergency line to get the code for the other key holder which had the âemergency keyâ. No paper towels, napkins, or any towels for that matter. Light in front bedroom with two twins burned out. Hot tub overfilled and covered in ice around stairs to get in. Hot tub wasnât working had to call manager again - we got the house for the hot tub so first night was a busy. Clothes frozen in ice around the hot tub stairs from previous renters - gross. My friend fell and her herself badly from ice covered not working hot tub. House dusty and didnât feel fresh. Property managerâs son who helped us out was great but first night no hot tub, injury, and basically no supplies.
The house is great. The kids had fun with the games and ping pong tables. We loved the view and the comfy house.
The only thing I would add (and this has nothing to do with the quality of the house) is that we skied the entire day before at Okemo. The GPS took us through a dirt road in the pitch black darkness, and it was quite treacherous. If you rent and are doing the same, make sure you take route 100 to the rental house. It's all paved that way and is only 2 min longer of a drive.
The cabin is beautiful, on a piece of property with no close neighbors. Check in was easy, but communication was tough (tried to get a question answered and it took three contact attempts to get a clear answer to an easy question). The main surfaces were clean (kitchen, floors, etc.), but the upper windows/skylights were filled with cobwebs and the barrier at the loft railing was dirty looking. One of the living room chairs has a large stain that makes it feel dirty. Please be aware that the listing is a bit misleading with regard to bedrooms. It does have the number of beds stated, but the queen is in the basement and the king is in the loft, both of which require a tight spiral staircase to access. The rooms on the main floor each have two twin beds, but there is no "primary" bedroom on the main floor.
The cabin and the surrounding property were gorgeous. The winding staircase was a little difficult to get luggage up and down it though. I'm not sure management knows this but, the coffee pot is broken and needs to be replaced. There wasn't a garbage disposal to use and the utensil holder in the dishwasher was missing all together.
The property was beautiful with a gorgeous view. The cleanliness of the house was less than expected. Cobwebs, stained bedspread, dirty cabinets, and handprints all over the loft windows gave the impression that it hadn't been thoroughly cleaned in a while. There were also several lightbulbs that were burned out on arrival. If it were cleaned up properly, it would be a great place to stay.
The property was extremely dirty, no effort was made to clean it for us and we received no response from local support the entirety of our stay. I would not trust this property or property manager, Vacasa, with my vacation again.
Up until a couple of days prior to our visit communication from Vacasa was poor, however 2 days before our arrival we were put in touch with a local contact who was very helpful from that point on.
The house was pretty easy to find but the driveway comes up quick! Our biggest complaint was the condition of the house upon arrival. It was hot, stuffy and smelled. Thermostats were reading in the 80's, all of the windows were closed and the door to the furnace room in the basement was open allowing the oil smell to spread up to the main level. The floors in the bedrooms needed sweeping and vacuuming especially around the edges. But once we opened all of the windows, turned the fans on, did a little sweeping and vacuuming and closed the furnace room door we settled in nicely and had a great time.
We enjoyed the large yard and playscape very much. We spent a lot of time out on the deck admiring the beautiful, peaceful view. We even tried out the telescope in the loft at moonrise a couple of nights!
The large (well stocked) open concept kitchen and living room areas were perfect for us as we made all of our meals at the house and with 3 little ones running around it was easy to cook and play and hang out together. We even found a baby gate that could section off this area so we didnt have to worry about the kids and the staircases. Plenty of bedroom and bathroom space and when it was too hot to play outside we retreated to little rec room in the basement.
It really is a very nice property!
We rented the house for 8 guys on our annual ski trip. I would definitely recommend staying here. It's about a 20 minute drive to the mountain, but worth it. We will definitely stay again.
Rented for an Okemo ski weekend. The house itself was perfect (clean, well cared for, good for large group) but it was in a remote location. GPS said just 20 minutes but with back roads, snow and resort traffic it ended up being closer 30+. Iâd rent again but plan to cook at home to avoid driving to and from Ludlow town.