Location and layout was wonderful. You really are paying for the location.Of note the hot tub is not allowed for children which is definitely making it less children friendly. discrepancies including can we use the fireplace or not?? dryer was definitely weaker or older model. Had kitchen supplies and will be there again. Shuttle bus also not going here on one day then the next it would...
Upon checking in, I was surprised to see that the unit was not cleaned before I arrived. There were various trash items(beer can, bottle caps, paper, etc) throughout the unit. There was several food crumbs scattered throughout the kitchen, living room and dining room area floors. The fireplace was not cleaned out of old wood/ASH and the surrounding floor was completely covered in ASH from previous fires. The coffee table was covered in ASH as well. The kitchen counter tops as well as the kitchen walls had food residue. The whole unit from top to bottom needs a proper cleaning. The unit also had multiple pieces of broken/damaged furniture.I contacted Vacasa right away about this issue and also sent multiple pictures. I received a text back from Vacasa with an apology and that they would refund my cleaning fee. The local housekeeping team was never sent to rectify the issue.For the price that I paid for the rental property, it is unacceptable that the unit was rented to me in this condition. We had to spend the first hour of our vacation cleaning an apartment. I will not recommend Vacasa to anybody in the future.
The skiing was good and the location is great. The condo was clean but it seems everything was shoved in the closets and drawers. We couldnât use any of the bedroom closets or hall closet because they were filled with bags of stuff. Iâm guessing sheets and towels, etc. weâve stayed in Winterplace many times and this was by far the most âbeat upâ unit weâve stayed in. It can definitely use a make over. All in, we were comfortable and enjoyed our stay.
Very Clean and had all the amenities as advertised. We had fun at the pool and the grounds were very tidy. I called the maintenance number because the faucet in the kitchen was shaking when the cold water was turned on. The repair was simple. The cold water had not been turned on all the way. We had trouble with the washing machine but it was ok. I would suggest leaving the instructions since there are so many different kinds.I would recommend this place to friends.