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Citi Hotel Luton

2.5 star property

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Photo gallery for Citi Hotel Luton

Reception
Shower, hair dryer, towels
Exterior
Front of property
Twin Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
40A Guildford Street, Luton, England, LU1 2PA
  • Place, Luton Mall
    ‪3 min walk‬
  • Place, Cineworld Luton
    ‪3 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Twin Room (with window)

Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room (with window)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, No Windows

Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (with window)

Standard Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

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3.1 out of 5, 408 reviews
The price is CHF 48
includes taxes & fees
6 Feb - 7 Feb
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About this property

Citi Hotel Luton

Hotel in Luton
A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Cineworld Luton. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Cineworld Luton and 6 minutes on foot from Luton Mall
Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi.

This Luton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Citi Hotel Luton Reviews

Reviews

6.2
Rating 10 - Excellent. 131 out of 704 reviews
Rating 8 - Good. 167 out of 704 reviews
Rating 6 - Okay. 143 out of 704 reviews
Rating 4 - Poor. 100 out of 704 reviews
Rating 2 - Terrible. 163 out of 704 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean. The room stank of cigarettes. The staff were rude. he put a piece of paper in front of me and said ‘sign’ when I asked him what I was signing he just kept repeating ‘sign’. There was NO air-con and it was pure hell and the hottest room ever. DESPITE booking a room with a window, i wish i didn’t bother, because the window was welded closed. It was awful. It states quiet hours are 11pm-7am but forget to mention that the pub across the road is open until 2am playing all kinds of awful bass music. There was a family in the room next to us with a literal SCREAMING baby as if it was in pain from 1am-3am. They were on the phone outside our door and shouting at each other. I was not able to sleep and don’t even get me started on the shower!!! It dribbled. No pressure whatsoever. We actually couldn’t get showers because there was no water pressure. Only plus of this stay was the fact I could use an iron but honestly I would’ve rather slept in my car. I will be contacting for a refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel.

A windowless room was perfect at this time of year. Decent sized Tv. And the bathroom with a shower / wet room style. No climbing over the bath. Decent sized towels I’ll be back.
Stayed 4 nights in Oct 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy rooms. Central location
Stayed 1 night in Oct 2025

2/10 Terrible

Aisha

2/10 Terrible

Aisha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
room was disgusting and dirty, stains and an old earring was found in bed. don’t stay here it’s unsafe, fights happening outside, so noisy can hear people walking past. bathroom is a wet room
Stayed 1 night in Oct 2025

10/10 Excellent

Melvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget but fitted our needs, clean and functional Staff were great
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good choice.

Another easy check in with Moyn remembering a previous review I’d left. Still love the rooms, comfortable and the Dove toiletries making it just that bit more convenient. Great location. I went to the cinema one evening about a 3 min walk. And plenty of restaurants to choose from.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aneurin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine for one night. It got really hot though so I’m not sure I could stay in summer unless the air con is turned up. Would be nice to have a coffee making station. Staff really helpful which was great for me
Stayed 1 night in Oct 2025

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine , maybe the room little bit warmer . Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Stayed in the hotel as I had an early flight from Luton. Perfect location a fee minutes walk from train station where regular buses to airport. Great price for room. Room was clean and reception staff were friendly when I checked in a little early. Highly recommend if you want somewhere cheap and clean for the night
Stayed 1 night in Oct 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

I stayed in a small double. They are very small but it served my purpose. Some outside noise which is not the hotel’s fault so I recommend bringing earplugs and eye mask. Really like the ensuite with Dove toiletries.
Stayed 3 nights in Sep 2025

2/10 Terrible

ALAGIRISAMY

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Expedia, First, I'm not sure how you added this property to your prestige e-commerce. The amount I paid for one night's stay is not worth it. The receptionists displayed terrible behaviour; they had pets and smelled all around the bar, dining, and reception area. We went to break fast at 9:05 a.m., and they said it was closed. Not even a single customer was there, but there was no courtesy to ask for coffee or any flexible, continuous breakfast. Imagine, this 2 km/3 km surrounding hotel has no local shop or convenience store to buy. I leave the place without any food or coffee (cover breakfast). Also, she showed her face, which we could not tolerate, and complained to us, "You guys bring outside food without asking permission from us." Firstly, the dining place smelled of pets, and how was she expected to eat? Secondly, there was no food or restaurant after 9pm/9:30pm. Last night, I saw many others bring pizza and other foods to their rooms and open the balcony, too, but still, she raised questions to us. The hotel management should have declared or told us that no outside food was allowed while checking in or booking a reservation with the Expedia portal, but they surprised us by not providing food choices and by not having a food corner within 2 km of this property. There was no proper shower water supply (I complained multiple times). As I said, I don't know how Expedia added this property to your e-commerce.
Stayed 1 night in Jul 2025

6/10 Okay

David

Disliked: Room comfort
Cheap
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

The true test of a hotel is how they deal with a problem. I had a problem in my room and it was resolved quickly. I have stayed here several times while working in Luton and I like the double bed, decent sized TV, the wet room style bathrooms and the Dove toiletries. Staff are always welcoming. It’s really well placed for restaurants and entertainment. The area is quieter than you think.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2025

6/10 Okay

Simon

Stayed 1 night in Sep 2025

8/10 Good

Krisztina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Noisy evening.

It was ok and the only gripe was the noise outside in the evening. It kept us awake for most of the evening.
Stayed 1 night in Sep 2025

8/10 Good

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel a few times and staff are always friendly and helpful. Especially Moyn always there with a smile and willing to help. Would stay at the hotel again
Stayed 4 nights in Sep 2025

2/10 Terrible

Kristian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let you have guests which is bizarre
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remember your sleep mask

Quite a lot of light from the hotels outside lights getting into the room as the blind doesn’t fit the window. However a sleep mask sorts that out. The bed is comfortable and lovely pillows. Spotlessly clean. Good Tv with good reception same with mobile reception. Loved the bathroom and Dove toiletries are a great touch. Found the area quiet after around 10 and plenty of restaurants and cinema all within a few mins walk. For the price. I’ve not stayed in a better hotel. Happy to keep using it.
Stayed 3 nights in Sep 2025

4/10 Poor

peri

Liked: Cleanliness, property conditions & facilities
Very noisy inside, walls have insufficient sound proofing. Also, the bathroom had mildew. And one outlet was broken, but there was also a usb port, which is what i needed for charging. Otherwise what you expect for the price.
Stayed 1 night in Sep 2025