6/10 Satisfaisant
Ann M.
8 oct. 2019
Les points forts : Propreté
Lynton Appartment
The property was well furnished and clean. Heating was good as the week was pretty cold and rather damp. We were troubled by fleas jumping around on the sofas and finding them on kitchen surfaces. We complained to the housekeeper who told us they couldn't be fleas because we had not been bitten. Because of the cold we were very well covered---long trousers, socks etc. Later in the week I was bitten on my ankles because I was wearing shorter trousers. We also found lavatory bushes in filthy holders in both bathrooms. Each new client should be supplied with new brushes, after all they are cheap enough. The TV in the living area is not very comfortable to watch as it is high up on the wall. In view of the wet weather and the need to wear kagoules etc we would have liked some provision for hanging wet clothing on entering the property. We were obliged to drip all over the carpeted area on our way to hang sodden clothing in the bathrooms. The housekeeper , Michelle, told us that she would inform Marsdens about our complaint. All I have received on my email from them is suggestions that I book another property with them. It is very unlikely that I will ever do so.