8 Oct 2023 by Yasmine - Front desk
Dear Alison, We want to say thank you for that heart-warming review. We're happy you enjoyed your stay at our place, and hope to see you again soon. Best wishes
4 May 2024 by Edith, Front Desk
Dear Petra, Thank you for taking time to let a review. It will be a pleasure to see you again, Best regards,
21 Jan 2024 by Edith, Reception
Bonjour Myriam, Nous vous remercions d'avoir pris le temps d'évaluer votre séjour. Au plaisir de vous revoir, Bien cordialement,
28 Jun 2022 by Réception
Bonjour Madame, Nous vous remercions de votre retour sur votre séjour à l'Hôtel du Simplon. En effet, nous recommandons fortement à notre clientèle de réserver le parking à l'avance : nous n'avons évidemment pas autant d'emplacements de stationnement que de chambres, étant un hôtel en plein centre ville de Lyon. Réserver un emplacement vous en garantit la disponibilité sur simple confirmation de notre part. Notre site fait bien mention de cela, peut-être pas le site sur lequel vous avez effectué votre réservation en revanche. Pourtant, sur la page de notre établissement sur Expedia, figure bien la mention "Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.". Par ailleurs, il n'existe pas d'option payante pour avoir une vue sur la ville dans notre hôtel : et pour cause, nous n'avons que trois étages et sommes situés en plein centre-ville. Etes-vous certaine que vous parlez bien de l'Hôtel du Simplon dans votre commentaire? Nous n'avions par ailleurs reçu aucune demande particulière de votre part avant votre séjour. Nous restons à votre écoute pour tout éclaircissement sur ce séjour. Cordialement
3 Mar 2018 by Julie (reception)
Dear Monsieur, It's a pleasure to reed your feedback ! We are very glad that you appreciated the atmosphere because we like our clients feel happy and like at home. We are also glad that you also appreciated our rooms, We just renoved all them. We hope to see you again soon. Kind regards,
As a guest of Hotel du Simplon, you'll find a library, an arcade/games room, and multilingual staff. WiFi is free in public spaces. Hotel du Simplon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Lyon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel du Simplon offers 37 air-conditioned accommodations with free newspapers and a hairdryer. Flat-screen televisions come with satellite channels. This Lyon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
