Grand Emperor Hotel

4.0 star property

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Photo gallery for Grand Emperor Hotel

Property entrance
Royal Suite | Minibar, in-room safe, individually furnished, desk
Royal Suite | Bathroom | Separate bathtub and shower, rainfall showerhead, free toiletries
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
288 Avenida Comercial de Macau, Macau
  • Place, Macau Peninsula
    ‪1 min walk‬
  • Place, Almeida Ribeiro Street
    ‪2 min walk‬
  • Place, Senado Square
    ‪5 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio Double

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Royal Suite

  • City view
  • 127 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Queen Suite

  • 222 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Grand Emperor Hotel

2 restaurants, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Change of towels is available on request
Grand Emperor Hotel offers 311 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Cable televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at Grand Emperor Hotel . During your stay, you'll be connected to a shopping centre and just a quick walk from Casino Lisboa. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Casino Lisboa and Ruins of St. Paul's Cathedral
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. The business-friendly Grand Emperor Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Macau hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:30 AM.
皇庭閣 – This restaurant serves lunch and dinner.
貴族炉端燒 – This restaurant serves lunch and dinner. Open daily.
貴族廊 – On-site coffee shop. Open daily.
溫莎廊 – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:30 AM for a fee: MOP 129.80 for adults and MOP 129.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 溫莎廊
  • 皇庭閣
  • 貴族廊
  • 貴族炉端燒

Family friendly

  • Babysitting
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 1,582 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 345.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately MOP 129.8 for adults and from MOP 129.8 for children
  • Rollaway bed fee: MOP 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Grand Emperor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 608 reviews
Rating 8 - Good. 254 out of 608 reviews
Rating 6 - Okay. 58 out of 608 reviews
Rating 4 - Poor. 10 out of 608 reviews
Rating 2 - Terrible. 4 out of 608 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeffrey

Clean room, friendly staff!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

C

Disliked: Cleanliness, property conditions & facilities, room comfort
Good value for money and its location is central and convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Theresa

Liked: Amenities
Great location
Stayed 1 night in Apr 2025
Verified

8/10 Good

Joyce

Liked: Amenities
Excellent room and area.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chun Ki Kevin

Liked: Cleanliness, staff & service, amenities
nice vibe
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Great clean hotel. Great staff. Super location
Stayed 1 night in May 2025
Verified

8/10 Good

Chi Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Donald

Liked: Cleanliness
Robert the manager on duty was so very kind and helpful when I checked in very early in the AM. Really very nice hotel. Super location. Highly recommended!
Stayed 2 nights in May 2025
Verified

8/10 Good

CHI

Liked: Property conditions & facilities
Clean, comfortable , convenient
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

yuet ying

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay here a real dump!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

wei

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wan Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2025
Verified

8/10 Good

vai keong

Liked: Staff & service, property conditions & facilities, room comfort
good service
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette smell even if declared non smoking
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Chi Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff should take more measures to avoid customer’s ID documents from being viewed by others, such as the side with personal information always facing down when not in use
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Hongjhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點好交通方便,服務人員都很熱情,附近去景點都很方便,下次還會選擇這裡。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kai Sang Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店在澳門市中心,地點方便,房間寬敞舒適,職員有禮!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wing Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不錯。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

正剛

Liked: Cleanliness, amenities, property conditions & facilities
素晴らしい!
Stayed 1 night in Dec 2025
Verified

8/10 Good

SHANJI

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応が丁寧でした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tat suen

Liked: Cleanliness, staff & service, amenities
前台同事辦理入住 有禮貌及有效率 安排房間。 雖然她係一個 實習生 但係工作效率不錯 值得 稱讚。 餐飲方面早餐安排 有點 強差人意 如果真係要花費嘅話 就唔值得咁嘅價錢, 性價比比較低。 如果想改善可以從呢方面入手
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kwok Wa

Liked: Cleanliness, staff & service, amenities
方便,整體服務良好。
Stayed 2 nights in Dec 2025