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HOTEL LUZ GARDEN

2.5 star property

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Photo gallery for HOTEL LUZ GARDEN

Family Room | Free WiFi
Living area
Living area
Front of property
Handrails in hallways

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
109 Aymuraypa Tikan, Machu Picchu, Cuzco, 08681
  • Aguas Calientes Hot Springs
    ‪10 min walk‬
  • Huayna Picchu
  • Inca Trail

Room options

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Free WiFi

Standard Twin Room

  • Sleeps 2
  • 1 Large Single Bed and 1 Single Bed

View all photos for Standard Triple Room

Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Front of property

Vilas Insight Hotel Machupicchu

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (72)
The price is CHF 56
for 1 room
5 Jun - 6 Jun
Vilas Insight Hotel Machupicchu

About this property

HOTEL LUZ GARDEN

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs
Free breakfast and free Wi-Fi in public areas are available at this hotel.
HOTEL LUZ GARDEN offers 16 accommodations. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at HOTEL LUZ GARDEN. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. You'll find features such as free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include a lift
  • Steps from Historic Sanctuary of Machu Picchu and Putucusi
Free breakfast is served daily. Public spaces have free WiFi.
Guests are served a free buffet breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 8:30 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:30 AM and 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:30 AM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

HOTEL LUZ GARDEN Hotel
HOTEL LUZ GARDEN Machu Picchu
HOTEL LUZ GARDEN Hotel Machu Picchu

HOTEL LUZ GARDEN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 144 reviews
Rating 8 - Good. 31 out of 144 reviews
Rating 6 - Okay. 10 out of 144 reviews
Rating 4 - Poor. 8 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge, Cypress

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was pretty decent though - likemost of the properties in Machu Picchu Village - noisy until early in the morning. The bed was comfortable, the bathroom had no vents so when you put the shower, everything will get steamy. Milo review comes from one thing right at the end of the day we had checked out and left our bags for them to hold while we went up to Machu Picchu. When we got back, they showed us a telephone picture of a barely visible yellow stain that was on one of the towels. And shirt they were implying that we had stained them somehow though they never outright stated they wanted to charge us something that’s what they implied my opinion or trying to extort money. They kept repeating the same thing about the same for like 10 minutes until we finally got tired of it. We told them the stain could’ve been there before, it could’ve been on the floor or we put it to keep herself from sliding over the steamy floor, but also no uncertain terms that we are not caused it and they finally gave up and the scam they were trying to run. This is the first time I have ever run into this at any hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

We booked the room because we saw such high ratings online. When we arrived, we waited 20 minutes at the reception for the receptionist to arrive. When we got the room, there was no running water. We asked to change rooms because they said it would take at least 30 minutes to fix, they said there was no rooms available, yet they show availability online. On top that, the bathroom light was flickering non- stop! Lastly, there was a lot mold in the shower! I really don't know who are providing these high reviews, maybe bots? Breakfast was ok.
Stayed 1 night in Jan 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and walkable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really close to train station
Stayed 1 night in Dec 2024

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin, Cusco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For its category and price, it is an excellent choice!
Stayed 1 night in Dec 2024

10/10 Excellent

Gari

Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff, delicious breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Very close to the train station. Felt safe, clean basic rooms. Provided a box breakfast to collect before 1st entry up Machu Picchu and stored bags for us. Absolutely fine for a stopover in Aguas Calientes
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very surprised as a lot of hotels here in Machu Picchu Pueblo can be dirty and not have hot water. This was a very clean hotel in a part of town that is more local than touristy and they had hot water! Clean rooms and comfortable beds!
Stayed 1 night in Oct 2024

10/10 Excellent

Udai

Stayed 1 night in Sep 2024

10/10 Excellent

creuza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa noite Os funcionários São muitos atencioso e gentil ,Local limpo o café da manhã muito bom . Acredito que a estação de trem e 150 metros de distância enfim perto de tudo gostamos muito e em breve voltaremos de novo.
Stayed 3 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy dogs at 3am messed up reservation hallways very noisy. Staff friendly and helpful clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Renier van

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with comfy bed and great shower pressure. Wifi didn’t reach our room but you could sit at reception area. Breakfast was ok buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean accomodations, great host if had another opportunity to booa place in Machu pichu ..this would be it
Stayed 1 night in Sep 2024

8/10 Good

Lema

Stayed 1 night in Sep 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy to find and a short walk from the train station. Ask for a room with windows facing the inside courtyard (not the outside) for a quieter experience. The rooms were clean and sufficiently spacious. The staff was cordial and the breakfast provided was great! After checking-out, they allowed us to store our things at no additional charge. I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAEL JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 nights in this hotel and it is just about 2 minutes walk to the Inca rail and Peru rail, about 5 minutes to the bus going to Machupicchu. Very convenient walk to the shopping area and also small groceries just outside the hotel . Restaurants are situated everywhere and there are a lot of options . Staffs are very friendly and accommodating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Recommend to all. The staff go above and beyond to help you and make you feel welcome. Clean, solid breakfast, very kind staff who asked us every time they saw us if we needed anything (and offered toiletries, towels, room cleaning, directions, advice). The polla a la brassa across the street was very good and only 30 soles per meal--don't get ripped off by the tourist restaurants on the main street.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Andres Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Maria, LA MESA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station, clean, friendly staff, great rates.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas, Niceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very affordable and convenient for our trip to Machu Picchu. Very clean and quiet and a good breakfast!
Stayed 1 night in Jun 2024

8/10 Good

Lori, Williamsburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reason for 4 stars is the noise in the building. The rooms have no outside windows but the window is into a small courtyard and the noise travels up very easily. Also the noise from the hallway echoes into the room. My husband slept through it but I was awakened quite a few times. Otherwise was a really nice place to stay.
Stayed 1 night in Jun 2024