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Hotel Raices Machupicchu

3.5 star property

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Photo gallery for Hotel Raices Machupicchu

Front of property
43-inch TV with cable channels
1 bedroom, down duvets, pillow-top beds, desk
Front of property
Lift

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
08681, Machu Picchu, Cuzco, 08680
  • Aguas Calientes Hot Springs
    ‪8 min walk‬
  • Huayna Picchu
  • Temple of the Condor
    ‪12 min drive‬

Room options

View all photos for Panoramic Double Room, 1 Queen Bed, Ensuite, Mountain View

Panoramic Double Room, 1 Queen Bed, Ensuite, Mountain View | 1 bedroom, down duvets, pillow-top beds, desk

Panoramic Double Room, 1 Queen Bed, Ensuite, Mountain View

9.4 out of 10
Exceptional
(28 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Twin Room

Panoramic Twin Room | 1 bedroom, down duvets, pillow-top beds, desk

Panoramic Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Large Single Bed and 1 Single Bed

View all photos for Family Room

Family Room | 1 bedroom, down duvets, pillow-top beds, desk

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

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About this property

Hotel Raices Machupicchu

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a communal living room.
Hotel Raices Machupicchu offers 20 accommodations. Pillowtop beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hairdryers can be requested.

The free breakfast at Hotel Raices Machupicchu gets high marks from our customers. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. Features include free WiFi in public areas and dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Steps from Historic Sanctuary of Machu Picchu and Putucusi
Free breakfast is served daily. WiFi is free in public spaces. Hotel Raices Machupicchu also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 8:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Raices Machupicchu

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20606922664

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Raices Machupicchu Hotel
Hotel Raices Machupicchu Machu Picchu
Hotel Raices Machupicchu Hotel Machu Picchu

Hotel Raices Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 405 reviews
Rating 8 - Good. 80 out of 405 reviews
Rating 6 - Okay. 41 out of 405 reviews
Rating 4 - Poor. 20 out of 405 reviews
Rating 2 - Terrible. 6 out of 405 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Our room is facing the river. Staffs are friendly!
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Before our trip I messaged the hotel with some questions twice through the chat, and once directly to their email that I found online - not a single word of response. Taking half a star off for that. When we arrived, first they put us in a room with 1 bed when we had booked for 2 beds. Then they put us in a room with 2 beds that from the window looked at a wall instead of with a view like we booked. Then they argued they didn't have any other rooms. Then eventually they badged and gave us the room we were supposed to have. All of this exchange was happening through a translating app since nobody there spoke a word of English. Taking a star off for all that. The room had no heating/cooling system. They were super strict about leaving by 10am. Breakfast was the most basic we had in Peru. Taking another half star off for all that. Place was clean though, furniture fairly new, and it was inexpensive, so keeping the 3 remaining stars.
Stayed 1 night in May 2025

6/10 Okay

Ausra

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Conveniently located
Stayed 1 night in May 2025

8/10 Good

Curtis

Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
For the price, this was great, only wish it had at least one chair in the room. But the sound of the river and location was perfect. Room only had bed and some shelf’s and refrigerator but was clean.
Stayed 1 night in May 2025

10/10 Excellent

Marybeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best corner room on the 5th floor. The view was amazing and we could see the river and all the hustle and bustle of the street below. Nice breakfast in the morning. Friendly staff. Comfortable bed.
Stayed 2 nights in Apr 2025

8/10 Good

Stefania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 same rooms as we traveled with friends. One of the room was smaller than the other paying the same price for both. Initially they wanted to change my room only the next day,(as we stayed 2 nights) even though they still had rooms available (the particular one I wanted). Anyway long story short, after 10-15 min the receptionist informed me she has the room I wanted. In the end I was very happy!!! So thank you so much!!!
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Joe

Disliked: Staff & service, amenities, property conditions & facilities
Very inexpensive hotel so, don't get your hopes up. It is convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Sridhar, East Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Utpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night while going to Macchu Picchu. Had breakfast at 5 am to take the 6am bus. Has elevator.
Stayed 1 night in May 2025

10/10 Excellent

Sergio

A good bang for your buck stay before seeing Machu Pichu
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Amenities
Close to the center of the town. Right next to the river. Just an amazing spot. On the 6th floor had amazing views too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Baohe

Stayed 1 night in Apr 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Waleska

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place has a very convenient location. Walking distance from plenty restaurant options, the train and bus stations. Staff were very nice but not well informed about stuff around the area. WIFI was terrible and hot water wasn’t an option.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, property conditions & facilities
The host was so nice and helpful. Even though they didn't speak English but we used Google translator to talk. They arranged driver for me who drove 2.5 hours to the Cusco airport
Stayed 1 night in Apr 2025

10/10 Excellent

Sansani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it!!

Nice place, comfortable bed, clean and a beautiful view from the room 😍
Stayed 1 night in Mar 2025

10/10 Excellent

Ignacio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Aguascalientes , just few steps to Machu Picchu bus office . Staff friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Cat

Liked: Cleanliness, staff & service
Nice location on top of a hill so plan to trek every time you go out and come back to your room. I had room on 5th floor with great view. No full length mirror, safe, or safety lock on door. Would not stay again for those three reasons.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in aguas calientes. Close to all the shops and restaurants
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeria

Stayed 1 night in Mar 2025