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Tierra Viva Machu Picchu

3.5 star property

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Photo gallery for Tierra Viva Machu Picchu

32-inch LCD TV with cable channels, TV
View from property
Room | Terrace/patio
32-inch LCD TV with cable channels, TV
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Av. Hermanos Ayar 401, Machu Picchu, Cusco, 8681
  • Place, Aguas Calientes Hot Springs
    ‪13 min walk‬
  • Place, Huayna Picchu
  • Place, Temple of the Condor
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Matrimonial Room

Standard Double Matrimonial Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Matrimonial Room

9.2 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Twin Room

Standard Double Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Tierra Viva Machu Picchu

Riverside hotel with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Tierra Viva Machu Picchu offers 42 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tierra Viva Machu Picchu. During your stay, you're just a quick walk from Historic Sanctuary of Machu Picchu. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Historic Sanctuary of Machu Picchu and Urubamba River
  • Free train station pick-up shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Tierra Viva Machu Picchu.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tierra Viva Machu Picchu has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tierra Viva Machu Picchu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Tierra Viva Machu Picchu offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20536047906

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatuchay
Hatuchay Hotel
Hatuchay Tower
Hatuchay Tower Aguas Calientes
Hatuchay Tower Hotel
Hatuchay Tower Hotel Aguas Calientes
Hotel Hatuchay
Hotel Hatuchay Tower
Tierra Viva Machu Picchu Hotel
Tierra Viva Machu Picchu
Tierra Viva
Hatuchay Hotel Machu Picchu
Tierra Viva Hotel
Hatuchay Hotel Machu Picchu
Tierra Viva Machu Picchu Hotel
Hatuchay Tower Hotel Aguas Calientes
Tierra Viva Machu Picchu Machu Picchu
Tierra Viva Machu Picchu Hotel Machu Picchu

Tierra Viva Machu Picchu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff with my handicapped brother
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Giuliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the hotel is very close to everything but without all the noise of the main streets. Clean, beautiful and the staff is very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they offered to take our luggages to the train station. very convenient because we arrived from another trip straight to the train terminal.
Stayed 1 night in Jul 2025

4/10 Poor

Cindy

Liked: Cleanliness
Very friendly and helpful staff. Our room’s heater quit half way through our stay so they brought in a portable heater. Then the shower flooded the bathroom through a random vent on the side of the bathtub. Very strange experience but can’t fault the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimin

Stayed 1 night in Jul 2025

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but the zone has nothing around.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with view of the river that is as spacious as it is quiet. I emphasize the quiet during my same as I was based in a Cusco hotel that was not quiet so it was good to get a full 8 hours of sleep with the ambient noise of the river. One minor and amusing regarding is during the night...night here a rooster was crowing around the 2am hour; truly must have been an imported rooster OR disabled rooster as I've never heard of a rooster crowing at night. Staff was professional and exceptional. Free breakfast was only okay.
Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & included all necessary immenities. The hot water shower was fabulous after hiking the Inka trail . We also did massages & thought it was heavenly!
Stayed 1 night in Jun 2025

10/10 Excellent

Sara Maria

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

ali

Stayed 1 night in Jun 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a horrible experience at another hotel in the area and saw someone’s review, who also had a similar situation at the same hotel, recommend this property and we are so glad we took their advice. We enjoyed the hotel and the food options are AMAZING. It was lovely to sit outside on the patio and watch the river. The suite was perfect !
Stayed 1 night in Jun 2025

10/10 Excellent

Zhiang, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel’s got awesome views, super friendly staff, and a really convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Roberto

Stayed 1 night in Jun 2025

10/10 Excellent

Vatca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Reena

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

He, Belmont

Stayed 2 nights in May 2025

10/10 Excellent

Brian, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since Aguas Calientes is a small town, every corner of streets is walkable. Tierra Viva is located a kind of the end of town, but it is not far at all - only 5 min. from the train station. It has a simple breakfast menu, but very delicious. Staff and service personnel are great!
Stayed 1 night in May 2025

10/10 Excellent

Jackeline

Travelled with family
Liked: Amenities
Very nice location. View of the mountains. The breakfast was not good. But still have a nice view.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jie Li, great neck

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service , train station pick up and drop off ! Rooms and towels are clean. 5 min to town and 5 min to train station ! Will come again !
Stayed 1 night in May 2025