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Shamrock Gardens Motel

3.5 star property

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Photo gallery for Shamrock Gardens Motel

A resort with a pool, palm trees, and a gazebo.
Lounge
Restaurant
An outdoor patio area with a covered seating area, tables, and chairs, surrounded by greenery and plants.
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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48 Donaldson Street, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪8 min walk‬
  • Place, Pioneer Valley
    ‪17 min walk‬
  • Place, Caneland Central
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Kitchenette (Balcony Room)

Standard Studio, Non Smoking, Kitchenette (Balcony Room) | Desk, soundproofing, iron/ironing board, cots/infant beds

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

9.2 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio, Non Smoking, Kitchenette (Garden Room)

Desk, soundproofing, iron/ironing board, cots/infant beds

Standard Studio, Non Smoking, Kitchenette (Garden Room)

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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includes taxes & fees
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About this property

Shamrock Gardens Motel

This smoke-free motel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Accommodation at this 3.5-star motel has kitchens or kitchenettes with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Shamrock Gardens Motel, you're just a quick walk from Mackay Regional Botanic Gardens. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Within a 15-minute walk of Mackay Regional Botanic Gardens and Pioneer Valley
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available.

This 3.5-star Mackay motel is smoke free.

Shamrock Gardens Motel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 8:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel
Shamrock Gardens West Mackay
Shamrock Gardens Motel Motel
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel Motel West Mackay

Shamrock Gardens Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 269 reviews
Rating 8 - Good. 76 out of 269 reviews
Rating 6 - Okay. 7 out of 269 reviews
Rating 4 - Poor. 5 out of 269 reviews
Rating 2 - Terrible. 2 out of 269 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Clean, lovely, friendly staff, nice pool, great spot
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and large rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a joy to stay here clean tidy great meals staff friendly and helpful definitely will stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a few times but each time is super comfy & great so close to dining/beverage/pokies. Staff were lovely, food at the restaurant was as always dee-lish!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, friendly staff. Nice pool area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast in room, next to hotel with great pub food.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff were friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very friendly food at the pub terrific recommend very good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again was a great location, staff were very friendly, meals were good
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great place . Quiet, great staff, always stay here when in Mackay if it’s available.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent room
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great location, good parking and te food at the local hotel was awesome
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
This is our property of choice when visiting MacKay, about 7 to 8 times a year. This is very convenient as the hotel restaurant is on premises. The rooms are consistently very clean; housekeeping do a great job. The rooms are starting to age a little and maybe time some refurbishment was considered. That said, a great property to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals next door at the Hotel. Love the supplied complimentary breakfast.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities
Everything is good. Eve at reception always very pleasant and room spotless
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed for our stay over the long weekend, large rooms and quiet location
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and rooms were clean
Stayed 1 night in Jul 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that suited our requirements.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking outside room. Nice restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
The property has everything you need and nice staff
Stayed 1 night in Dec 2022
Verified

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with breakfast supplied. Conveniently located with great restaurant.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities
A really well run, clean and well facilitated motel. Comfortable and relaxing stay, very happy.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place deserves another STAR - breakfast was great and the washing facilities in the room are an excellent option
Stayed 1 night in Dec 2023