The room we stayed in was recently remodled. Very cute. Beds were really nice. Considerably comfortable for a hotel bed. Sheets were crisp and clean. The manager check on us every time he saw us to see how everything was going. The girls at the desk were very friendly and helpful. Will definetly stay again.
Couls use a upgraded. Shower was gross carpet is bad n torn up. Had moss on the building outside on the deck. Weeds growing on the deck as well
Had to many bugs inside when we got there n spiders in the bathroom. The room could n should of been clean n spary out.
The room was dirty.
Very dirty and any needed LOTS of maintenance.
There were smashed bug remains all over the room.
Legs on the bed were broken so the bed is on an incline.
All of the issues shouldâve been noticed by any staff that went into the room.
The outlet was so overloaded it was buzzing and I had to unplug everything just to get the fridge to work.
The fridge was full of black mold and the microwave was completely rusted out and unsafe to use.
The toilet had urine all over it and around it.
The sink had been used prior to my stay and was definitely not cleaned, the dried up toothpaste (?) residue was all over the faucet and in the sink.
The extra roll of toilet paper had mold all over the side indicating it had gotten wet at some point and just left there.
There were metal flakes all around the faucet that wouldnât have been there if it had been cleaned.
The shower head isnât tall enough for anyone over 5â4.. the drain cover isnât attached and the drain is actually just a hole in the bottom of the shower.
I ended up leaving a couple days early which was a loss of my money in multiple ways.. definitely donât recommend, itâs not worth the money youâre âsavingâ..
the âdiscountâ tickets the hotel offers arenât discounted at all.. itâs cheaper to buy them on location anywhere you want to go.
Staff offered a coupon for a free night in the area which is silly as it would cost more to get there than the âfreeâ night.
DONâT BE TEMPTED TO SAVE MONEY STAYING HERE!
The room was adorable and had everything we needed. The lake view and lake access was wonderful! The staff were friendly and helpful. It was our favorite place we stayed on our trip!
Room was clean and newly remodeled. However, the sliding glass door handle was broken and the heavy drapes had holes in them you could see when they were closed at night. Everyone was friendly, but no amenities. No hair dryer, no iron etcâŠ
Upon checking in the suggestion was made to upgrade which I chose to do. I am so happy I did. Got a freshly renovated room overlooking the water. The bed was so comfortable and the view of the bridge was phenomenal. If I ever went back to Mackinaw City. I would definitely stay here again.
Dirty floors, shower, toilet. Dusty. Bent screen door off and leaning against outside wall. Front door did not close all of the way, leaving about an inch gap allowing light, cold air and mosquitoes in. Filled the gaps with hand towels and washcloths. Coffee, but no pot.
We arrived and checked in to be notified weâd gotten an upgrade which was very pleasant, but added an extra hour to be able to check into our room from it getting cleaned as we arrived. There were minor safety concerns around the property such as electrical equipment just hanging on the wall⊠pool area towels were absolutely covered in bugs, even for what was protected by just a towel for partial coverage. We loved that fire pits were an option right outside the room!
The first room we were given had no water to the toilet. We were moved to another which had a broken screen door so we could not open it. The main door didn't close tightly so the room filled up with insects (fortunately not mosquitos) Broken siding was hanging in a tree outside our room. The front desk staff was very pleasant and tried to help, but this facility is undergoing remodeling and has a ways to go.
We stayed here last time in the lake side rooms. It was dated but fine. Good for the value. We returned but took a court side room. They were awful. Dead spiders on the wall, lights didn't work in the room, no heat, poor plumbing. It's 30 years past an update.
View was amazing. We had a waterfront room and the view was beautiful. Our first room had a toilet that was not working and the staff was able to quickly move us to another room.
I brought my dog. No quibbles about paying $33.33 extra for my dog. However, the water ran out grey, so I used bottled water to brush my teeth. The shower was scary scuzzy and I chose not to shower. AND the property was covered in cigarette butts and empty beer bottles. It didn't feel safe walking with my dog. I had to sign and initial a form that I would clean up after my dog, etc. I want to know what fee they charged the people who didn't pick up after themselves! Anyway, the room smelled odd and the carpet was stained. I suppose the bed was comfotable enough. I packed up and left before 6am.